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As offshoring of business processes becomes more widespread, companies need to make strategic choices on how best to offshore their business processes. This article suggests that transaction cost theory, which has been a powerful tool for analysing and understanding governance structure, can provide a useful framework to make these decisions.
Content: Article
Authors: Ramdas Chandra, Vandana Shankar
Source: European Business Forum (EBF)
Subjects: IT / Technology / E-Business, Outsourcing / BPO
Authors: Ramdas Chandra, Vandana Shankar
Source: European Business Forum (EBF)
Subjects: IT / Technology / E-Business, Outsourcing / BPO
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