383 Posts Found

When organizational transformations succeed, managers typically pay attention to “people issues,” especially fostering collaboration among leaders and employees and building capabilities.

Content: Article | Source: McKinsey Quarterly | Subjects: Best Practices, Change Management

Many companies try to change themselves by benchmarking other organizations and borrowing their procedures or practices. The irony of benchmarking is that we’re essentially telling organizations to be more like GE or Apple or Nike. As Dev Patnaik, the author of Wired to Care, said to me one time, we know this doesn’t work on a personal level: we resist when members of our families … [ Read more ]

Content: Quotation | Author: Chip Heath | Source: McKinsey Quarterly | Subject: Change Management

Jim March says there are two very different kinds of logic for making decisions. One is the logic of consequences. We’re great in business at changing behavior by changing consequences. If we want customers to buy more, we lower prices. If we want salespeople to sell more, we increase their bonuses. But the second kind of logic is the logic of identity. Many of the … [ Read more ]

Content: Quotation | Authors: Chip Heath, Jim March | Source: McKinsey Quarterly | Subjects: Change Management, Leadership, Management, Motivation

Find a bright spot and clone it.

That’s the first step to fixing everything from addiction to corporate malaise to malnutrition. A problem may look hopelessly complex. But there’s a game plan that can yield movement on even the toughest issues. And it starts with locating a bright spot — a ray of hope.

Content: Article | Authors: Chip Heath, Dan Heath | Source: Fast Company | Subjects: Change Management, Leadership, Management, Organizational Behavior

Program management is now the preferred vehicle for bringing about major organizational and strategic change in many sectors. Unfortunately, former project managers entrusted with major programs are frequently not up to the task.

Content: Article | Author: Sergio Pellegrinelli | Source: think Cranfield | Subjects: Change Management, Project Management

Hate is the consequence of fear. We fear something before we hate it.

Content: Quotation | Author: Cyril Connolly | Subjects: Change Management, Fear / Doubt, Organizational Behavior

Here are nine questions you can ask to increase engagement when leading change.

Editor’s Note: read the comments for some additional useful questions.

Content: Article | Author: Melissa Dutmers | Source: Riverfork Consulting | Subject: Change Management

Can ‘Complexity Theory’ explain why strategies and change programs seldom deliver the results that were intended? Does it mean that we should leave everything to chance and abandon any attempts to shape our organizations for the future? In this article Dr Jean Boulton and Dr Peter Allen, from Cranfield’s Complex Systems Management Centre, explain how this ‘new science’ can be used by managers to rethink … [ Read more ]

Content: Article | Authors: Jean Boulton, Peter Allen | Source: think Cranfield | Subjects: Change Management, Strategy

Most change programs fail, but the odds of success can be greatly improved by taking into account these counter-intuitive insights about how employees interpret their environment and choose to act.

Content: Article | Authors: Carolyn Aiken, Scott Keller | Source: McKinsey Quarterly | Subject: Change Management

Failure is not fatal, but failure to change might be.

Content: Quotation | Author: John Wooden | Subjects: Change Management, Personal Development

Our rational brain has a problem focus when it needs a solution focus. If you are a manager, ask yourself, What is the ratio of the time you spend solving problems versus scaling successes? We need to switch from archaeological problem solving to bright-spot evangelizing.

Content: Quotation | Authors: Chip Heath, Dan Heath | Source: Fast Company | Subjects: Change Management, Leadership, Management, Organizational Behavior, Personal Development

The capabilities of business units reside in their processes and their values, and by their very nature, processes and values are inflexible and meant not to change.

Content: Quotation | Author: Clayton M. Christensen | Source: strategy+business | Subjects: Change Management, Organizational Behavior, Process, Values

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Overcoming complacency is crucial at the start of any change process, and it often requires a little bit of surprise, something that grabs attention at more than an intellectual level. You need to surprise people with something that disturbs their view that everything is perfect.

Content: Quotation | Author: John P. Kotter | Source: Leader to Leader | Subjects: Change Management, Organizational Behavior

It is far more productive to study human behavior – why people do the things they do – and to seek benefit from the learning than it is to try to fight it.

Content: Quotation | Author: Jim Murray | Source: LeaderValues | Subjects: Change Management, Organizational Behavior, Personality / Behavior

New leaders want to put their stamp on an organization — but it’s often better for their egos than for their companies. Change for its own sake causes cynicism and resistance among the rank and file. And all too frequently, it’s harmful or worse for organizational performance.

Content: Article | Author: Jeffrey Pfeffer | Source: BNET | Subjects: Change Management, Management, Organizational Behavior

Research shows that most transformation leaders go unpromoted, unrecognized, and unrewarded. And their companies suffer in the long run.

Content: Article | Authors: Marisa Faccio, Stratford Sherman | Source: strategy+business | Subjects: Change Management, Management, Organizational Behavior

Over the next year or two, companies will face substantial challenges. As the recession deepens, the battlefield will shift from great ideas and strategies to strongest execution. The companies that will prove to be successful will be equipped with action plans grounded in practical targets and tools to overcome key obstacles and inefficiencies.

Content: Article | Author: Miles Cook | Source: Bain & Company | Subject: Change Management

Self-image at work is a critical and often overlooked factor in the process of change. People change jobs and careers, but rarely do they think about changing their self-image. Perhaps that’s because self-image operates just below awareness, but still colors our perceptions, emotions and actions. Leaders who are not conscious of this fact tend to cling to their old self-image that keeps them from changing. … [ Read more ]

Content: Quotation | Author: Rick Lash | Source: Ivey Business Journal | Subjects: Change Management, Organizational Behavior, Personal Development

And the antidote to fear? Pull people out of their panic and self-protective impulses by first acknowledging the difficulties, then raising their eyes and hearts to a possibility of success.

At that point you can take advantage of their newly available and hopeful energy to make that possibility a reality.

Content: Quotation | Author: Erika Andersen | Source: ChangeThis | Subjects: Change Management, Fear / Doubt, Organizational Behavior, Personality / Behavior