Netflix Presentation on Culture

Ever since Netflix’s awesome vacation policy was revealed to the public (basically, there is no policy, it’s take the time you think you need), the company’s work policies have been of interest to people. A new 128-page presentation called “Reference Guide on our Freedom & Responsibility Culture” was recently sent around the company, and then put on SlideShare, where the blog Hacking Netflix found it.

The … [ Read more ]

Managing Survivor Guilt

Layoffs are a fact of life today at many companies, as is survivor guilt–which engenders the feelings of fear, frustration, and distrust harbored by some people who still have their jobs. Companies can address survivor guilt by recognizing that large-scale layoffs represent fundamental organizational change. Leaders need to manage layoffs carefully, ensuring that departing employees are treated fairly and respectfully while striving to give remaining … [ Read more ]

360 Feedback: The Fundamentals

Here are 10 best practices for using 360 feedback.

Brian Dive, Judith McMorland

Organizations, like individuals, need to be in flow to operate smoothly. An organization achieves this state of equilibrium through its management layers. In other words, an organization can approach the flow zone when the positions in its hierarchy have clear, accountable tasks that are aligned to its mission and that match the skills and reach of the people at each level. Or as University of … [ Read more ]

Brian Dive

If a job has its own discrete decision-making responsibilities, different from those in positions above and below, then the individual in that job feels accountable. He or she has a clear understanding of who the boss is, what the boss expects, why the boss needs particular results, when those deliverables are needed, how those deliverables fit with the organization’s goals, and how to accomplish them. … [ Read more ]

Creating People Advantage: How to Address HR Challenges Worldwide Through 2015

People challenges are greater than ever before at companies, thanks to globalization, an aging workforce, and employee desires for work-life balance. This report, which is based on a worldwide survey of more than 4,700 executives, lays out a comprehensive approach to enable companies to understand the HR environment and how they can create a people advantage. When companies that understand how to measure the effectiveness … [ Read more ]

Talent Management: A Critical Part of Every Leader’s Job

Many CEOs are naturally inclined – and responsible for – overseeing the day-to-day operations of their respective firms. Not that there is anything wrong with that, but in the years ahead, one of a company’s major competitive advantages will be its ability to attract, develop, excite and retain talent. Responsibility for managing that talent is already being assumed by some CEOs, who, these co-authors and … [ Read more ]

Kick-Start Your Talent Machine

Leadership becomes more urgent than ever in a downturn, and ensuring an adequate supply of leaders in the roles where they can make the most difference remains a vital priority. Closing leadership gaps and building a talent-rich organization requires careful planning.

Why It May Be Wiser To Hire People Without Meeting Them

When the economy finally turns around, you’ll start hiring people again. You’ll sift through dozens of impressive-sounding résumés — who knew there were so many VPs in the world? — and bring in the standouts for the critical final stage: the interview. You’ll size them up, test the “culture fit,” and peer into their souls. Then you’ll make your decision. This is the Official Hiring … [ Read more ]

Carolyn Aiken and Scott Keller

Research by a number of leading thinkers in the social sciences, such as Danah Zohar, has shown that when managers and employees are asked what motivates them the most in their work they are equally split among fve forms of impact—impact on society (for instance, building the community and stewarding resources), impact on the customer (for example, providing superior service), impact on the company and … [ Read more ]

Punching In:The Unauthorized Adventures of a Front-line Employee

Curious to know just what happens behind the “employees only” doors of big companies, journalist Alex Frankel embarked on an undercover reporting project to find out how some of America’s well-known companies win the hearts and minds of their retail and service employees. Frankel knew the only way to find answers was to go native.

During a two-year urban adventure through the world of commerce, Frankel … [ Read more ]

Talent: Making People Your Competitive Advantage

The source of competitive advantage has shifted in many organizations from reliability to innovation and flexibility. But what does it take for an organization that innovates to then manage effectively? In this follow-up to Built to Change, Ed Lawler argues that it is a combination of the right structure and the right people. First, organizations must decide what structure they are: are you a high-involvement … [ Read more ]

The New Talent Equation

The objective at the heart of successful talent management in difficult times: to think ahead and to think more strategically about creating a workforce with the capabilities to outperform the competition as the economy turns around. A number of fresh approaches are available to help companies go beyond responses focused only on staff reductions.

Talent on Demand: Managing Talent in an Age of Uncertainty

Executives everywhere acknowledge that finding, retaining, and growing talent counts among their toughest business challenges. Yet to address this concern, many are turning to talent management practices that no longer work?because the environment they were tailored to no longer exists.

In today’s uncertain world, managers can’t forecast their business needs accurately, never mind their talent needs. An open labor market means inevitable leaks in your talent … [ Read more ]

Sally Helgesen

An organization’s conception of human capital is manifest in its culture, and culture is inculcated by process and behavior guidelines that are passed along as one employee imitates another. The process is most effective when the capacity for self-expression in the ranks is consonant with expectations set at the top and an autonomous spirit flourishes.

Pay, Motivation, And Performance Management

Ever since companies decided that maybe they should measure how their workers are doing and give the better performers a raise, employers have married employee performance appraisals with annual salary reviews.

Within a short period of time, the argument began over whether the two should be linked and, if so, to what extent. One facet of that ongoing debate is whether the size of pay increase … [ Read more ]

Building Talent in a Time of Layoffs

Companies need to assess their workforces today, but they should also look at their likely needs as conditions change.