Why Knowledge Programs Fail: A C.E.O.’s Guide to Managing Learning
Senior executives at many of the largest corporations around the world have embraced knowledge or learning as part of their long-term vision. A focus on knowledge and learning makes sense: knowledge is increasingly an important source of competitive advantage. However, the business impact of most knowledge management or learning organization programs is modest at best. We estimate that about one-sixth of these programs … [ Read more ]
Content: Article | Authors: Charles E. Lucier, Janet D. Torsilieri | Source: strategy+business | Subjects: Knowledge Management, Strategy
Measurement for Knowledge Management
This white paper examines the different stages of KM implementations and metrics for evaluating an initiative’s progress. Introduces a “KM measurement bell curve” and offers case examples of organizations’ ongoing assessment techniques.
Content: Article | Author: Kimberly Lopez | Sources: American Productivity & Quality Center (APQC), Knowledge Management Magazine | Subject: Knowledge Management
The changing face of knowledge (.pdf)
It used to be thought that knowledge was only to be found in a select group of experts – today it is more widely recognized that useful knowledge has built up throughout the organization. This article cites the examples of knowledge-sharing systems at Ford, British Petroleum and Lockheed-Martin as illustrative of this changed thinking.
Content: Article | Author: Nancy M. Dixon | Source: Emerald Now | Subject: Knowledge Management
What happens to knowledge workers when the economy heads south?
“While KM is attractive to managers during a recession, the same conditions that make it look good also make it more complicated to apply, if you take into account the cooperation of the keepers of the intellectual capital – the employees. KM asks them to act like a team in an environment in which the company may not return the favor. If it is my … [ Read more ]
Content: Article | Author: Katherine C. Adams | Source: KMWorld | Subject: Knowledge Management
Knowledge management: the new challenge for the 21st century (.pdf)
As its title suggests, this article presents knowledge management as the new challenge for the 21st century (it was written in late 1999). The authors define the concept and what it involves, and discuss its potential significance for business. They also present a selection of case studies and make recommendations of “best practices.”
Content: Article | Authors: Atefah Sadri McCampbell, Linda Morehad Clare, Scott Howard Gitters | Source: Emerald Now | Subject: Knowledge Management
Organizational factors and knowledge management within large marketing departments (.pdf)
This excellent article starts out with an introduction and a good overview of issues surrounding knowledge management and then proceeds to discuss the results of an empirical study that examined the extents of KM systems operating within sample UK enterprises with respect to each company’s use of teamwork, level of bureaucracy and centralisation of decision making, innovativeness, and the ability to cope with change. … [ Read more ]
Content: Article | Authors: Helen Gabriel, Roger Bennett | Source: Emerald Now | Subjects: Knowledge Management, Organizational Behavior
Knowledge Management for Business
Emin Civi asks ‘What is knowledge management?’ and ‘Why is it important?’ and discusses issues associated with knowledge and identifies five general steps to knowledge management success.
Content: Article | Author: Emin Civi | Source: ManagementFirst | Subject: Knowledge Management
Managed Learning
Barriers to Implementing KM
Article takes a high-level look at the problems associated with identifying, codifying and using knowledge in knowledge management implementation efforts.
Content: Article | Author: Richard Dunford | Source: ManagementFirst | Subject: Knowledge Management
Managing the Knowledge Manager
What can be done to ensure that the CKO unlocks a company’s latent potential? To find out, we asked CKOs at various companies for their views about the make-or-break factors. Although the CKOs had different experiences, all concurred that success depends on two things: first, on the ability of senior management to agree about what it hopes to gain from managing knowledge explicitly and from … [ Read more ]
Content: Article | Authors: Eric Matson, Nathaniel Foote, Nicholas Rudd | Source: McKinsey Quarterly | Subjects: Best Practices, Knowledge Management
Information Overload
The Attention Economy: Understanding the New Currency of Business
Content: Book | Authors: John C. Beck, Thomas H. Davenport | Subject: Knowledge Management
Integrating Knowledge and Process in a Learning Organization
“Technology change management is not an isolated activity but a process that touches many of the socio-technical activities at work in an organization. This bigger picture of technology change management includes business and work processes and technical systems as well as processes related to group dynamics and collaboration. The connection is clear. When we ask people to change how they do their work, as we … [ Read more ]
Content: Article | Author: Linda Levine | Source: @Brint | Subjects: Change Management, Knowledge Management
Unleashing Intellectual Capital
Content: Book | Author: Charles Ehin | Subjects: Knowledge Management, Management
Knowledge Management: Four Practical Steps
Most companies underestimate the importance of intangible assets such as knowledge, creativity, ideas, and relationships. All these account for more value in our economy than the tangibles. Yet it’s difficult for companies to get their arms around intangibles, so they rarely protect them as carefully as they do bricks and hardware. What would you do if your smartest people suddenly left? How can you ensure … [ Read more ]
Content: Article | Source: Harvard Business School (HBS) | Subjects: Best Practices, Knowledge Management
Building Value by Measuring the Immeasurable
In this series Baruch Lev, of NYU’s Stern School of Business, alerts us to potentially hidden sources of value in our organizations – the intangibles. As the value of these assets become an increasingly important component of total value, management must understand how to not only maximize their value, but also how to communicate it to capital markets.
As Lev explains in Episode 1, intangibles … [ Read more ]
Content: Article | Author: Baruch Lev | Source: nMinds | Subjects: Knowledge Management, Management
Spotlight on Paul Quintas and Knowledge Management
Paul Quintas is Professor of Knowledge Management at the Open University Business School (OUBS) and founding Director of the Management of Knowledge and Innovation Research Unit. In this Spotlight, Professor Quintas talks to editor Sarah Powell about the concept of knowledge management and its development, and his role and research in the field.
Content: Article | Authors: Paul Quintas, Sarah Powell | Source: Emerald Now | Subjects: Knowledge Management, People
Alfred Adler
A lie would have no sense unless the truth were felt as dangerous.
Content: Quotation | Subjects: Knowledge Management, Organizational Behavior, Personality / Behavior
Learning in a time of chaos
E-business is reshaping what knowledge, skills and behaviours are needed within organisations.
Content: Article | Author: Matthew de Lange | Source: European Business Forum (EBF) | Subjects: Human Resources, Knowledge Management
Knowledge Management World
What you will find on this site: 100 Companies that matter in KM, Online Resources, Buyer’s Guide, Industry News, and KM Events
Content: Online Resource | Source: Knowledge Management World | Subject: Knowledge Management