The Big Three Management Styles

“I believe there are three basic styles – directing, discussing and delegating. The appropriate style provides the right amount of structure and support for each situation. Each style is unique in terms of how managers communicate, set goals, make decisions, monitor progress and recognize good performance.”

Editor’s Note: originally found on CEO Refresher site, but now a direct PDF download from author’s site.

Jeff Immelt

heir to Jack Welch’s CEO and chairman title at General Electric Co.

Evaluation in Organizations: A Systematic Approach to Enhancing Learning, Performance, and Change

There are others who are stronger on the individual subjects mentioned in the title – Peter Senge and Bill Isaacs on learning, Jac Fitz-enz on performance measurement, James O’Toole on change management. But no other single volume offers more and better information and guidance on those three subjects than this one.

Jay W. Forrester

There are two – and only two – kinds of variables in a system dynamics model: levels (or accumulations) and rates (or actions). Once you believe that there are only two kinds of concepts in a system, everything you look at has to be one or the other.

The existence of only two kinds of variables – levels and rates – is true of all … [ Read more ]

Top 10 Innovation Themes

“Does history repeat itself when companies seek ways to innovate? Are there patterns among the business strategies chosen by successful companies from one decade to the next?

To find out, we studied nearly 200 business strategies, most from the past 20 years, but some from a century ago. From this research we identified 10 essential “innovation themes,” which are repeated and proven over time.”

Claus Møller

Claus Møller is the author of several books, including: Putting People First, Time Manager – the Key to Personal Effectiveness, Employeeship, A Complaint is a Gift, Be a Double Bagger and, most recently, Heart Work – Emotional Intelligence – Improving Personal and Organizational Effectiveness. Putting People First has sold more than two million copies worldwide. A Complaint is a Gift (co-authored with Janelle Barlow) features … [ Read more ]

Arie de Geus

Arie de Geus spent 38 years with Royal Dutch/Shell, and is widely credited with originating the concept of the learning organization. Read his comparison of vitality and frequent longevity of what he dubs the ‘living company’ with the more widespread, and generally less successful ‘economic company’ model.

David Clutterbuck

David Clutterbuck is Chairman of the ITEM Group, a leading communications project management company which he co-founded in 1982. Read what he has to say about the benefits, challenges and spread of mentoring, the development of communications and his forthcoming book “Mentoring for Diversity.”

Regenerating Spirit After Downsizing

Creativity, commitment, self-worth, purpose, fun and rebuild trust – send your employees a CARE package.

The Key to Diverting Disaster: Preparation

A firm’s failure to communicate effectively after an emergency strikes can be more destructive than the emergency itself. Here are six tips for creating an effective crisis communications plan.

Competitive Fitness of Global Firms

Professor Jean-Claude Larreche of INSEAD heads an initiative that effectively quantifies the Competitive Fitness of Global Firms. He has published a report each year since 1998, providing an evaluation of the business capabilities of firms among the 500 largest in North America and Europe. Instead of relying on the short-term, financial information that is so easy to find on business corporations, his report delves deeper … [ Read more ]

The Consumer is King

Anyone who has looked at the crowded living room shelves of the average home and the jammed briefcases of the average road warrior knows that the long-awaited technological convergence is largely a myth today. Our homes are still crowded with radios, televisions, DVD players and computers (with built-in DVD players). Our briefcases still hold PDAs, mobile phones, laptops and lots of paper. Will technological advances … [ Read more ]

Patently Correct IP Risk Management

Companies that concentrate all of their intellectual asset management efforts on protecting patents from infringement ignore much more costly threats connected to their intellectual property portfolios. The greatest risk is not having an IP management strategy in place – an omission that can lead to loss of market share.

Overcoming Cultural Barriers to Sharing Knowledge

“Cultural barriers” to sharing knowledge has more to do with how you design and implement your knowledge management effort than with changing your culture. It involves balancing the visible and invisible dimensions of culture; visibly demonstrating the importance of sharing knowledge and building on the invisible core values.