Phil Rosenzweig

The test of a good story isn’t its respon­sibility to the facts as much as its ability to provide a satisfying explanation of events.

Jeffrey Liker

A consistent leadership philosophy is the hardest thing to ensure in companies that turn over as frequently as Western companies do and that have such a short-term orientation toward their returns.

Jeffrey Liker

When a learning organization takes a leap forward — for example, when it makes a breakthrough internally or with a new product — its people then slow down to see what they can gain in understanding from what they’ve just done. The only companies that are going to be able to learn in that way are those with an organizational structure that stresses a continuity … [ Read more ]

Edward E. Lawler III

Most companies are operated in ways that downplay the importance of people. They have bureaucratic structures that optimize the value of financial capital, machinery, equipment, and natural resources, at the expense of talent development and the opportunity for people to use their skills. Work processes are designed with simplified, standardized jobs, and individuals are controlled through well-defined hierarchical reporting relationships, highly monitored bud­gets, and close … [ Read more ]

Implementing Innovation in New Ventures

The frequently occurring challenges to innovation and new ventures in large corporations are:
1. the lack of vision at the executive level
2. the initial magnitude of the opportunity
3. the internal competition
4. the availability of resources
5. the isolation of the innovative function

Maximize 4 Meta Talents

Organizations, and especially teams, need 4 meta-talents to implement work projects and change initiatives. Here’s a snap shot of these 4 talent types.

Peter Drucker

Decisions are made well only if based on a clash of conflicting views. The first rule of decision-making is that one does not make a decision unless there is disagreement. It safeguards the decision-maker against becoming a prisoner of the organization (or culture).

Paul Wieand, Jan Birchfield and M. Carl Johnson III

Ultimately, it is the quality of the company’s dialogue that will determine how it receives the incoming flow of rapidly changing information. Whether the information confuses and overwhelms, or informs and inspires will have a direct impact on the decision-making process, and by extension, on the performance of the company.

Colin Powell

Bad news isn’t bad wine. It doesn’t improve with age.

Ram Charan

Dialogue…is the single-most important factor underlying the productivity and growth of the knowledge worker…dialogue shapes…the corporate culture…faster and more permanently than any reward system, structural change, or vision statement.

Paul Wieand, Jan Birchfield and M. Carl Johnson III

Candor can be measured by the question, “How close are our public conversations to our private ones? How well do the water cooler conversations line up with the conversations we have in public meetings?”

Management and Organizational Behavior Classics

The authors focus on presenting the reader with outstanding contributions to the management and organizational behavior literature. The readings include works of recognized, respected, and pioneer scholars in the field while also broadening the understanding of management and organizational behavior topics found in textbooks. The readings also incorporate theorists from the economics, sociology, statistics, mathematics, engineering, and psychology disciplines to reflect the complex and dynamic … [ Read more ]

Chapter 5: The Talent Powered Organization: Engagement

In this fifth chapter of The Talent Powered Organization, the authors address the question of engagement which, they argue, is the engine of the modern organization and a prerequisite for high performance.

Engagement – that is, the extent to which employees take responsibility for the organization’s goals – is the “magic” ingredient that lifts performance above that of a peer organization. This quality is highly measurable … [ Read more ]

Clinton Korver

An old rule of thumb suggests asking yourself before you speak: Is it true; is it kind; is it useful? If it is not all three, you have not found a skillful way to communicate.

When You Have to Look Outside: The state of executive recruitment

Corporations grant executive recruiters wide latitude in choosing leaders for them. What do recruiters know that we don’t – and should they really have so much power?

Vincent-Wayne Mitchell and Paul Jackson

Very few organisations can match the highly sophisticated five senses of humans. Many companies do not listen to their environment; they simply wait to speak. This means that 80 per cent of information flows outwards from the organization and only 20 per cent flows inwards. For humans, these figures are reversed.

Companies should have a team of “information-gathering personnel” who are constantly feeding information into the … [ Read more ]

Sway by Ori Brafman and Rom Brafman | BNET Video Book Brief

Why do perfectly rational people make irrational decisions? Ori Brafman, author of the new book “Sway,” explains the strange forces that influence our behavior.

Leadership Challenges in Global Organizations

As opportunities for global expansion increase, so does the trend toward more diversity in the workplace. Successful companies are recruiting professionals with different backgrounds, cultures, styles and motivations. Yet this great resource presents increased possibilities for misunderstanding and cultural blunders.

Leaders must be flexible and be able to adapt to this diverse workforce and global consumers. This requires an understanding of the historical, political and economic … [ Read more ]

Helge Thorbjørnsen

Psychologists often use the term “psychological reactance” to explain why people, when feeling that their personal freedom is being threatened, react negatively to attempts to persuade or influence them. One can argue that reactance also occurs when consumers receive highly personalised communication from firms and brands. If a newly purchased brand suddenly pretends to be your best friend and uses personal information about your date … [ Read more ]

What Leaders Should Know about Basic Human Behaviors at Work

Leaders tend to know more about how their cars operate than they do about what motivates and drives the people who work for and with them – and that’s not saying a lot. People, human beings, carry out the tasks, projects, and major strategies in any organization. And yet, how much do we as leaders really know and understand about what inspires someone to get … [ Read more ]