In this fifth chapter of The Talent Powered Organization, the authors address the question of engagement which, they argue, is the engine of the modern organization and a prerequisite for high performance.
Engagement – that is, the extent to which employees take responsibility for the organization’s goals – is the “magic” ingredient that lifts performance above that of a peer organization. This quality is highly measurable and quantifiable, and responds to specific factors we can influence.
The drivers of engagement are the six Cs: content, coping, compensation, community, congruence and career. These are not mutually exclusive and should all work together to help an organization become a high-performance business. Line managers, who themselves must be engaged, play a key role in driving engagement through the business.
Authors: Elizabeth Craig, Peter Cheese, Robert J. Thomas
Source: Accenture
Subjects: Human Resources, Management, Organizational Behavior
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