Assessment: Do You Know How Bureaucratic Your Organization Is?

How pervasive is bureaucracy in your organization? How much time and energy does it suck up? To what extent does it undermine resilience and innovation? Which processes are more trouble than they’re worth? To find out, take the assessment below. At the end of it, you’ll see how your results compare to other readers’.

Ingvar Kamprad

The most dangerous poison is the feeling of achievement. The antidote is to every evening think what can be done better tomorrow.

How Our Company Learned to Make Better Predictions About Everything

our approach to prediction seems stuck in the past. Most business forecasts fail to include measurable outcomes and are not recorded, so it is hard to know if we are even getting better at them.

Research from organizational psychologist Philip Tetlock, the co-author of Superforecasting, suggests an alternative. Studying forecasting tournaments where anonymous experts predicted future events, Tetlock found that some forecasters could … [ Read more ]

Howard Schultz

People want guidance, not rhetoric; they need to know what the plan of action is and how it will be implemented. They want to be given responsibility to help solve the problem and the authority to act on it.

Ryan Fuller

Engagement is often an ambiguous term. Depending on how it’s measured, engagement could represent job satisfaction, emotional investment in the cause, willingness to invest discretionary effort, or advocating for the company as a good place to work. While many studies suggest that increased employee engagement leads to improved business results in aggregate, a deeper look at the data suggests that this may not always be … [ Read more ]

The Biggest Mistakes New Executives Make

Many new executives inadvertently set themselves up for failure within the first few months of their tenure through their own actions. As an executive hired from outside the firm, you’ll naturally want to add value and assure your employers and employees that you are the right hire. But based on my work helping executives transitioning into new organizations, I’ve discovered common traps new executives tend … [ Read more ]

Margaret Wheatley

The things we fear most in organizations – fluctuations, disturbances, imbalances – are the primary sources of creativity.

Tool: Use Unbiasing Checklists

Research suggests that checklists can help reduce the influence of unconscious bias in decision making. Google has tested checklists like these to highlight and remind people of common unconscious biases and provide employees with targeted unbiasing strategies.

Bran Ferren

In most large companies, with a handful of notable exceptions, nobody has the ability to say yes and let big plays happen. The CEO will say, “Such-and-such is my highest priority.” The organization says, “It’s the 135th ‘most important’ priority you’ve handed us this year, and we’ll take it for further consideration. Besides, we can probably wait you out, and your successor won’t remember what … [ Read more ]

How to Maximize Meetings

Some thoughts on improving meetings in your oganization, courtesy of reader feedback to columnist Eric J. McNulty.

How to Play With Fire: Equip Your Next Generation of Leaders to Deal with Anything

The vast majority of organizations put too much leadership development emphasis on people who are already in traditional leadership roles. And not enough on the people who are the promise of the future.

Cameron Sepah

Your company’s employees practice the behaviors that are valued, not the values you believe.

Cameron Sepah

Your company’s culture is who you hire, fire, and promote.

Samuel Smiles

In the affairs of life or of business, it is not intellect that tells so much as character — not brains so much as heart — not genius so much as self-control, patience, and discipline, regulated by judgment.

Travis McAshan

Purpose may point you in the right direction but it’s passion that propels you.

Jack Canfield

One of the things that may get in the way of people being lifelong learners is that they’re not in touch with their passion. If you’re passionate about what it is you do, then you’re going to be looking for everything you can to get better at it.

The Dark Side of Transparency

Executives need to get smarter about when to open up and when to withhold information so they can enjoy the benefits of organizational transparency while mitigating its unintended consequences.

Benjamin Artz

Although we found that many factors can matter for happiness at work – type of occupation, level of education, tenure, and industry are also significant, for instance – they don’t even come close to mattering as much as the boss’s technical competence. Moreover, we saw that when employees stayed in the same job but got a new boss, if the new boss was technically competent, … [ Read more ]

How to Accelerate Gender Diversity on Boards

Slow progress in adding more women to boards has dominated the conversation. But tips from standout companies are more likely to inspire others to take firmer action.

Bad At Your Job? Maybe It’s the Job’s Fault

A poorly designed job can work against even the most dedicated employee, setting the person up to fail. Robert Simons explains how to gauge whether an employee’s position offers the right mix of organizational support and responsibility.