The Real Reason Your Multinational Team Has Trouble Communicating

In multinational businesses, team members often have to communicate information to colleagues based across the globe. But for a host of reasons, that information sharing often doesn’t happen as effectively as it should.

Wharton management professor Martine Haas was curious about precisely which issues were most responsible for impairing that vital communication, and what could be done to improve it. She and Jonathon Cummings of Duke … [ Read more ]

Hana Ben-Shabat

Digital technologies have caught fire because they address three core human needs: the need for connection with other humans, the need for self-expression, and the need for exploration. Wrapped up in the seductive ribbon of convenience, there has never been a better formula for consumer engagement. Understanding the human side of the digital revolution will be a key success factor for businesses trying to compete … [ Read more ]

A First-Time Manager’s Guide to Leading Virtual Teams

In the past, new managers often had the luxury of cutting their teeth on traditional collocated teams: groups of people, sitting down the hall from one another, who met up in conference rooms to hash out what they were trying to achieve and how to get there. Unfortunately, today’s increasingly global work environment does not always afford that luxury. Many first-time managers find themselves assigned … [ Read more ]

The Real Payoff From an MBA Is Different for Men and Women

Women with MBAs face a gender-based pay divide that starts as soon as they graduate, and plagues them throughout their careers.

The Two Types of High-Potential Talent

What is a high-potential employee? Most companies have a clear picture of the characteristics that indicate a top performer: intelligence, charisma, verbal skill, and the ability to be both part of a team and lead one. These skills definitely fit the criteria, but too many leaders stop there. They tend to see and promote only one kind of high-potential talent, when in fact they need … [ Read more ]

Johan Aurik, Martin Fabel, Gillis Jonk

Research shows that motivation works very differently for mechanical tasks versus tasks that require even minimal cognitive efforts. Mechanical tasks can be motivated by money. But this is not true for cognitive tasks where motivating factors include autonomy (having some say about the outcome), mastery (having a sense of personal growth), and purpose (having a sense of meaning). These are all achieved by giving people … [ Read more ]

Douglas A. Ready, Linda A. Hill, Robert J. Thomas

A strategic orientation must be balanced by ruthless operational efficiency; a sense of collectiveness must be balanced by the need for individuals to build their careers; a global perspective must be balanced by local relevance; enduring commitments must leave room for regeneration and renewal. Mastering all four of these tensions together will help your organization achieve and maintain high performance.

5 Do’s and Don’ts for Women to Get to the Top

There is no conspiracy to keep women from succeeding to the corner office, and in fact, there are developments that will likely result in an increasing number of women CEOs. Here are five tips for getting to the top…and staying there.

Editor’s Note: I was not impressed or persuaded by this article and nor, I think, will be the majority of women in business, but I … [ Read more ]

Lotte Bailyn: The Thought Leader Interview

Our society is still compartmentalizing “work” and “life,” looking for a way to even the scales, when we should be rethinking the perspective that values time as the ultimate capital. In systems based on such a mind-set, success comes to those who seem to be working the hardest, because they are always accessible. People cling to an outmoded view that work should be done by … [ Read more ]

Is Your Door Really Always Open?

Maybe it is. But I’d wager that your employees aren’t exactly lining up to get in.

Considering Holacracy? Watch Out for These 6 Red Flags

Zappos may have gained notoriety in recent months for being the latest company to move to the holacracy model of self-management, but when it comes to golden success stories, others are leading the way. If you’re thinking about following their lead, consider these 6 cautionary points first.

How to Set Productive Collaboration into Action

Productive collaboration isn’t about exchanging cubicle farms or offices for an open-plan setting. Nor is it about adding another layer of tasks or meetings. It’s about pooling resources, forming alliances, and achieving common objectives together. It should fit naturally into employees’ workflow and streamline the process of getting projects to the finish line. If you’re striving to create a more collaborative workplace, follow these 11 … [ Read more ]

Dick Axelrod and Emily Axelrod

Meetings are the factory floor for knowledge workers.They are where a lot of work gets done—or should get done—these days. Organizations are getting more complex, and making them work requires people to meet. Meetings are also artifacts of the organizational culture. If you change the way you meet, you can begin to change your culture. And meetings are huge engagement opportunities. They are where people … [ Read more ]

David Gartside, Colin Sloman, Janice Simmons, Susan M. Cantrell

People’s performance is best when they are performing work that is at the intersection of three elements—what they’re good at, what they like, and what adds value to the organization or world.

Jeffrey Rothfeder

At the heart of waigaya is a single concept: Paradoxes and disagreements are the essence of continuous improvement. Most companies are afraid of such dualities, but opposing concepts routinely alter the business equation: centralization versus decentralization, worker empowerment versus productivity, multinational control versus indigenous autonomy, disruptive innovation versus cannibalization of existing product lines, and on and on.

Beyond Bias

Neuroscience research shows how new organizational practices can shift ingrained thinking.

Lynn Sharp Paine, Elizabeth Doty

As Lynn Sharp Paine noted […] most companies are simply not designed to remember commitments over time—let alone communicate them clearly, hand them off between departments, or adjust them effectively as priorities change.

Money and Quotas Motivate the Sales Force Best

Bonus programs are effective for motivating sales people, but also costly for companies to maintain. Doug Chung and Das Narayandas study several compensation schemes to see which work best.

The Accountability Equation

Inspired by the “trust equation” in the book The Trusted Advisor by David Maister, Robert Galford, and Charles Green, I’d like to propose an accountability equation, with a structure that illuminates the multiple elements involved and allows for differing relationships between them.