Bad Behavior

Even ordinary people are prone to shocking ethical lapses. As the empirical study of ethics has surged in the past two decades, clear evidence has emerged that ethical thinking and behavior are prone to many of the same mental processes and pitfalls as the rest of human thinking and behavior. Just as we humans are prone to systematic and predictable cognitive errors, we appear to … [ Read more ]

Bad to Great: The Path to Scaling Up Excellence

Before senior executives try to spread best practices, they should use seven techniques to clear out the negative behavior that stands in the way.

The Dark Side of Emotional Intelligence

In some jobs, being in touch with emotions is essential. In others, it seems to be a detriment. And like any skill, being able to read people can be used for good or evil.

Dale Carnegie

When we are dealing with people, let us remember we are not dealing with creatures of logic. We are dealing with creatures of emotion, creatures bustling with prejudices and motivated by pride and vanity.

Bernard Baruch

The ability to express an idea is well nigh as important as the idea itself.

5 Tips for Executives in New Roles

When executives take on new leadership positions, their ability to be effective is assumed. That is why they are appointed in the first place. But competence alone is not enough for optimal results. Thriving in a new managerial role requires setting the stage for success, winning over key colleagues, communicating according to a plan and listening to those affected by the change.

Robert Frost

Half the world is composed of people who have something to say and can’t, and the other half who have nothing to say and keep saying it.

Alfred P. Sloan

Gentlemen, I take it that we are all in complete agreement on the decision here. Then, I propose that we postpone further discussion […] to give ourselves time to develop disagreement and perhaps gain some understanding of what the decision is all about.

Make Your Company Smarter

The unspoken beliefs that wield the most influence over business behavior are the metaphors that people use to envision the following major aspects of the work experience:

What is business all about?
What is a corporation all about?
What is management all about?
What role do employees play?
What really … [ Read more ]

Michael S. Josephson

Ordinary people, even weak people, can do extraordinary things through temporary courage generated by a situation. But the person of character does not need the situation to generate his courage. It is a part of his being and a standard approach to all life’s challenges.

One-liners for Executives

One-liners are very short statements that purport to capture the essence of a situation. At their best, they can bring clarity and precision to complexity and confusion. They can also focus decision-making. The knock on them is that they can oversimplify and create only an illusion of an understanding. Regardless, one-liners are part of every executive’s world. Here are 15 of the … [ Read more ]

Between Venus and Mars: 7 Traits of True Leaders

Control is a mirage. The most effective leaders right now–men and women–are those who embrace traits once considered feminine: Empathy. Vulnerability. Humility. Inclusiveness. Generosity. Balance. Patience.

G.K. Chesterton

Man can always be blind to a thing as long as it is big enough.

How Do You Motivate Your Employees?

Sometimes, when a CEO addresses his or her employees, less is more. That’s what Nir Halevy found when he and Yair Berson examined the way in which leaders — whether they are country presidents, chief executives or midlevel managers — communicate with their followers. The two researchers looked specifically at something known as construal level theory, which states that the psychological distance between a leader … [ Read more ]

How to Give Your Team Feedback

Business books, magazines, and blogs are chock full of advice about how to give feedback to individuals, but how do you do the same for your entire team? What type of constructive criticism is appropriate in a group setting? How much is too much? And how should your colleagues help?

Cynthia McCauley’s Manual for Leadership Development

The leadership scholar explains why measurable, experience-based programs are key to helping executives develop their potential.

Ralph Welborn

There are the T-shirts (operations), the turtlenecks (marketing), and the suits (executive management). The language they use, their perspectives and how they prioritize is fundamentally different. So you’ve got to bridge that disconnect to get the alignment and executional consistency critical to agility.

Dan Ariely on ‘The Honest Truth About Dishonesty’

Everyone cheats a little from time to time. But most major betrayals within organizations — from accounting fraud to doping in sports — start with a first step that crosses the line, according to Dan Ariely, a leading behavioral economist at Duke and author of The Honest Truth About Dishonesty: How We Lie to Everyone — Especially Ourselves. That step can start people on a … [ Read more ]

Ralph Waldo Emerson

Every great and commanding moment in the annals of the world is the triumph of some enthusiasm.