Enrico Bombieri

When things get too complicated, it sometimes makes sense to stop and wonder: Have I asked the right question?

The Accelerating Organization: In a Faster Moving World, We Need Speed and Agility to Keep Up

What we need today is a powerful new element to address the challenges posed by mounting complexity and rapid change. The solution…is a second system that is organized as a network—more like a startup’s solar system than a mature organization’s Giza pyramid.

Scott Berkun

Good processes include a process for changing or eliminating the process. Because projects and teams are changing all the time, a process that is useful or necessary one month may not be useful or necessary the next month. Never assume that a process will go on forever, and avoid defining jobs around processes for this reason.

Workforce Analytics: Making the Most of a Critical Asset

As these authors write, “Analytics does not have to be a whip used to increase the stroke count associated with extracting more from individuals. Rather, it can provide the opportunity to build a more effective, empowered and engaged workforce that increases the value of the larger organization.” They identify and describe six steps for achieving this in the article that follows.

Yves Morieux: As Work Gets More Complex, 6 Rules to Simplify

Why do people feel so miserable and disengaged at work? Because today’s businesses are increasingly and dizzyingly complex — and traditional pillars of management are obsolete, says Yves Morieux. So, he says, it falls to individual employees to navigate the rabbit’s warren of interdependencies. In this energetic talk, Morieux offers six rules for “smart simplicity.” (Rule One: Understand what your colleagues actually do.)

Bad Behavior

Even ordinary people are prone to shocking ethical lapses. As the empirical study of ethics has surged in the past two decades, clear evidence has emerged that ethical thinking and behavior are prone to many of the same mental processes and pitfalls as the rest of human thinking and behavior. Just as we humans are prone to systematic and predictable cognitive errors, we appear to … [ Read more ]

Bad to Great: The Path to Scaling Up Excellence

Before senior executives try to spread best practices, they should use seven techniques to clear out the negative behavior that stands in the way.

The Dark Side of Emotional Intelligence

In some jobs, being in touch with emotions is essential. In others, it seems to be a detriment. And like any skill, being able to read people can be used for good or evil.

Dale Carnegie

When we are dealing with people, let us remember we are not dealing with creatures of logic. We are dealing with creatures of emotion, creatures bustling with prejudices and motivated by pride and vanity.

Bernard Baruch

The ability to express an idea is well nigh as important as the idea itself.

5 Tips for Executives in New Roles

When executives take on new leadership positions, their ability to be effective is assumed. That is why they are appointed in the first place. But competence alone is not enough for optimal results. Thriving in a new managerial role requires setting the stage for success, winning over key colleagues, communicating according to a plan and listening to those affected by the change.

Robert Frost

Half the world is composed of people who have something to say and can’t, and the other half who have nothing to say and keep saying it.

Alfred P. Sloan

Gentlemen, I take it that we are all in complete agreement on the decision here. Then, I propose that we postpone further discussion […] to give ourselves time to develop disagreement and perhaps gain some understanding of what the decision is all about.

Michael S. Josephson

Ordinary people, even weak people, can do extraordinary things through temporary courage generated by a situation. But the person of character does not need the situation to generate his courage. It is a part of his being and a standard approach to all life’s challenges.

Make Your Company Smarter

The unspoken beliefs that wield the most influence over business behavior are the metaphors that people use to envision the following major aspects of the work experience:

What is business all about?
What is a corporation all about?
What is management all about?
What role do employees play?
What really … [ Read more ]

One-liners for Executives

One-liners are very short statements that purport to capture the essence of a situation. At their best, they can bring clarity and precision to complexity and confusion. They can also focus decision-making. The knock on them is that they can oversimplify and create only an illusion of an understanding. Regardless, one-liners are part of every executive’s world. Here are 15 of the … [ Read more ]

Between Venus and Mars: 7 Traits of True Leaders

Control is a mirage. The most effective leaders right now–men and women–are those who embrace traits once considered feminine: Empathy. Vulnerability. Humility. Inclusiveness. Generosity. Balance. Patience.

G.K. Chesterton

Man can always be blind to a thing as long as it is big enough.

How Do You Motivate Your Employees?

Sometimes, when a CEO addresses his or her employees, less is more. That’s what Nir Halevy found when he and Yair Berson examined the way in which leaders — whether they are country presidents, chief executives or midlevel managers — communicate with their followers. The two researchers looked specifically at something known as construal level theory, which states that the psychological distance between a leader … [ Read more ]