The Organization Is Alive

To change an organization from within, it helps to understand four basic circulatory systems, analogous to the channels of communication in a living body.

Sucker to Saint and Other Views of Our Moral Behavior

Lofty principles matter much less than we think in determining our moral behavior says Professor Benoît Monin. We’re more likely to be guided by whether we feel we are a good or bad person or whether we feel others around us are good or bad.

Leading Outside the Lines

In every company, there are really two organizations at work: the informal and the formal. High-performance companies mobilize their informal organizations while maintaining and adding formal structures, balancing the two.

Scientifically Proven Ways To Be Persuasive

UCLA professor Noah Goldstein on scientifically proven ways to be persuasive

Dan Ariely: The Mind’s Grey Areas

By controlling situations that create conflicts of interest, we can combat frauds and scandals better.

12 Things Good Bosses Believe

Robert Sutton has come to conclude that all the technique and behavior coaching in the world won’t make a boss great if that boss doesn’t also have a certain mindset. His readings of peer-reviewed studies, plus his more idiosyncratic experience studying and consulting to managers in many settings, have led him to identify some key beliefs that are held by the best bosses — and … [ Read more ]

Greek proverb

A truth spoken before its time is dangerous.

Edgar H. Schein

The metaphor of social theater comes into play in that the leader has a choice of what role to play once he or she is thrust into a helping situation. There are three possible roles: 1) The leader can be an “expert” who provides information, actually does the job for the subordinate, or in other ways displays superior knowledge or skill; 2) The leader can … [ Read more ]

Theory U and Theory T

Thoughts on the 50th anniversary of one of the most influential contributions to management theory.

James O’Toole

In the only scientifically valid study of the motivations of a cross-section of the entire U.S. workforce, researchers unveiled the secret of why leaders…have been able to create working conditions that effectively tap into the deep wellspring of worker motivation. This 2002 survey of 3,000 workers, undertaken by the U.S. Census Bureau, found that there are two main sources of employee motivation, loyalty, commitment, and … [ Read more ]

Leading Through Transition: Perspectives on the People Side of M&A

This collection of articles explores many of the common people-related integration challenges organizations are likely to face during an M&A transaction, and offers recommendations to help executive leadership get it right for Day One and beyond. There are five sections:

Section 1: Due Diligence
Section 2: Integration Management
Section 3: Integration
Section 4: Post-Merger Integration
Section 5: Divestiture

Column: The Long-Term Effects of Short-Term Emotions

The heat of the moment is a powerful, dangerous thing. We all know this. If we’re happy, we may be overly generous. Maybe we leave a big tip, or buy a boat. If we’re irritated, we may snap. Maybe we rifle off that nasty e-mail to the boss, or punch someone. And for that fleeting second, we feel great. But the regret—and the consequences of … [ Read more ]

Creative Thinking

We all want and need creativity in our personal lives and at work. But how can we nurture, encourage and use creativity successfully? Patrick Harris offers some suggestions.

Why Startups Should Train Their People

Conventional wisdom: startups don’t have the time or dollars to invest in training. Training is only for big companies who can afford it, both cash- and time-wise. Ben Horowitz picks a fight with this conventional wisdom by describing why and how even startups should invest in training. No company operates so flawlessly that the right training at the right time doesn’t make a huge, measurable … [ Read more ]

Michael Doyle

Michael Doyle, [who] invented the practice of “meeting facilitation” in the 1970s…saw that human beings did their best work in groups of seven to fifteen. Most corporate boards fit in that sweet spot. Unfortunately, he believed that most group problems arise from misapplying power, content, and process. Executive groups, he found, focus overwhelmingly on content (such as PowerPoint presentations and board books) and rarely on … [ Read more ]

Tim Brown

We’ve got to have both predictability and unpredictability in organizations, where we’re measuring and tracking but where experimentation is still possible. The great organizations learn how to do both those things.

Motivating People: Getting Beyond Money

The economic slump offers business leaders a chance to more effectively reward talented employees by emphasizing nonfinancial motivators rather than bonuses. A recent McKinsey survey indicates that executives find some nonmonetary rewards motivate employees better than cash bonuses do. See what they are, then let us know what’s working in your organization.

Defend Your Research: We Can Measure the Power of Charisma

The finding: It’s not what you say, it’s how you say it. It’s possible to predict which executives will win a business competition solely on the basis of the social signals they send.

The study: Sandy Pentland and colleague Daniel Olguín Olguín outfitted executives at a party with devices that recorded data on their social signals—tone of voice, gesticulation, proximity to others, and more. Five days … [ Read more ]

Did Anyone at Harvard Business School Get the No-Layoff Message This Year?

The best-selling case study of all time at Harvard Business School (HBS) is not about Coca-Cola or Microsoft, but the Cleveland-based arc welding manufacturer Lincoln Electric. First published in 1975, the case has sold roughly 300,000 copies. Almost every MBA candidate at Harvard reads the original or one of several updated versions, as do tens of thousands more business students across America.

I stumbled on that … [ Read more ]

A Partnership’s Foundation: The Common Mission

Wrongly assuming you and your collaborator want the same goal will cripple your alliance