241 Posts Found

Mind-sets, as we define them, have three elements that largely govern human behavior: thoughts and feelings, values and beliefs, and personal emotional needs (both met and unmet).

Content: Quotation | Authors: Jonathan Davidson, Marc Beaujean, Stacey Madge | Source: McKinsey Quarterly | Subject: Personality / Behavior

Jessica Kennedy has researched the origin of unethical behavior, and why it takes hold. She has found that the whole story is more complex. It’s not always about power corrupting. Rather, power causes people to identify so strongly with their group that they lose sight of whether that group’s actions cross an ethical line. This identification can lead them to support misconduct, rather than stopping … [ Read more ]

Content: Quotation | Authors: Jessica Kennedy, Laura W. Geller | Source: strategy+business | Subjects: Ethics, Organizational Behavior, Personality / Behavior, Power / Authority

Also known as the “outcome effect,” outcome bias is a cognitive process that causes individuals to evaluate a decision based on the final result, whether that outcome was achieved by chance or through a sound process. When a good outcome results, the entire effort is judged positively. Conversely, a sound decision process may be condemned if the end product is negative for reasons unrelated to … [ Read more ]

Content: Quotation | Author: Eric McNulty | Source: strategy+business | Subjects: Luck, Management, Organizational Behavior, Personality / Behavior

We live in a world partly driven by the ideology of the United States that is very forward-looking, very optimistic, very much placing the emphasis on individual achievement and the possibilities that are open to everyone so long as they work hard, which is a beautiful philosophy of life but also a very punishing one. It places huge responsibility on the individual to perform and … [ Read more ]

Content: Quotation | Author: Alain de Botton | Source: Deloitte Review | Subjects: Career, Human Resources, Organizational Behavior, Personal Development, Personality / Behavior

Digital technologies have caught fire because they address three core human needs: the need for connection with other humans, the need for self-expression, and the need for exploration. Wrapped up in the seductive ribbon of convenience, there has never been a better formula for consumer engagement. Understanding the human side of the digital revolution will be a key success factor for businesses trying to compete … [ Read more ]

Content: Quotation | Author: Hana Ben-Shabat | Source: Kearney | Subjects: Customer Related, IT / Technology / E-Business, Personality / Behavior

We define character as an amalgam of traits, values and virtues. Traits, such as open-mindedness or extroversion, may be either inherited or acquired; they predispose people to behave in certain ways, if not overridden by other forces such as values, or situational variables such as organizational culture and rewards. Values, such as loyalty and honesty, are deep-seated beliefs that people hold about what is morally … [ Read more ]

Content: Quotation | Authors: Gerard H. Seijts, Jeffrey Gandz, Mark Reno, Mary Crossan | Source: Ivey Business Journal | Subjects: Character, Human Resources, Organizational Behavior, Personal Development, Personality / Behavior

Reading others requires going deeper than their intentions and capabilities […] We need to get down to the level of drivers and constraints.Intentions are manifestations of a person’s underlying drivers. When you understand why people have certain intentions—what’s driving them—you can better anticipate what their future intentions will be. The same is true of capabilities. We often ask what a leader is able to do. … [ Read more ]

Content: Quotation | Author: Zachary Shore | Source: strategy+business | Subjects: Competitive Intelligence, Organizational Behavior, Personality / Behavior

As human beings we love nothing more than being right, and […] when we are right, we are generally making someone else wrong. True humility is, at least in part, being able to see one’s own assessments as assessments, rather than believing them to be truths.

Content: Quotation | Author: Pete Hamill | Source: strategy+business | Subjects: Personal Development, Personality / Behavior, Thought

Assessments can say a lot more about us than about the thing that we believe we are describing.

Content: Quotation | Author: Pete Hamill | Source: strategy+business | Subjects: Organizational Behavior, Personality / Behavior

Social psychologists have determined that primitive humans, in their struggle for existence, developed the ability to judge other people almost instantly along two categories of perception, which are known as warmth and competence. In fact, all humans have a primal, unconscious ability to make these two crucial judgments with a high degree of speed and accuracy: What are the intentions of this person toward me? … [ Read more ]

Content: Quotation | Author: Chris Malone | Source: ChangeThis | Subjects: Organizational Behavior, Personality / Behavior

People are afraid to compete because they prefer to pretend they could have won if they played, than to know that they played and lost.

Content: Quotation | Subjects: Competition, Fear / Doubt, Organizational Behavior, Personal Development, Personality / Behavior

What people say they want and what people are willing to work their ass off to get are two different things.

Content: Quotation | Author: Hugh MacLeod | Subjects: Achievement, Motivation, Organizational Behavior, Personal Development, Personality / Behavior

We don’t see things as they are. We see things as we are.

Content: Quotation | Subjects: Organizational Behavior, Personal Development, Personality / Behavior, Wisdom

We find comfort among those who agree with us, and growth among those who don’t.

Content: Quotation | Subjects: Learning, Organizational Behavior, Personal Development, Personality / Behavior

People seek out two things: information and entertainment. Offer them freely, and they’ll find you.

Content: Quotation | Subjects: Customer Related, Marketing / Sales, Organizational Behavior, Personality / Behavior

Ordinary people, even weak people, can do extraordinary things through temporary courage generated by a situation. But the person of character does not need the situation to generate his courage. It is a part of his being and a standard approach to all life’s challenges.

Content: Quotation | Subjects: Personal Development, Personality / Behavior

As Guy Claxton, author of the book Live and Learn noted, one of the biggest barriers to learning is our resistance to let go of the 4C’s–the desire to be consistent, comfortable, competent and confident. We add a fifth to the list–the desire for control. Protecting and preserving these five C’s is a huge barrier to individual growth and development.

Content: Quotation | Source: Ivey Business Journal | Subjects: Education, Learning, Organizational Behavior, Personal Development, Personality / Behavior

It is impossible to escape the impression that people commonly use false standards of measurement—that they seek power, success and wealth for themselves and admire them in others, and that they underestimate what is of true value in life.

Content: Quotation | Source: Fast Company | Subjects: Life, Personal Development, Personality / Behavior, Wisdom

Managers should think about three levels of human behavior in organizations. The first is technical skills, be they in marketing, operations, or the legal department. The second is hierarchy, based on the concept of social relativity, when individuals wonder how they compare to their peers. Even satisfied people get antsy when they see their peers moving forward. The third level, the “inclusionary dimension,” is the … [ Read more ]

Content: Quotation | Author: Thomas J. DeLong | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Management, Organizational Behavior, Personality / Behavior

If you want to threaten a really smart person who is task driven, question his or her competency. That’s the very soul of who they are.

Content: Quotation | Author: Thomas J. DeLong | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Competence, Management, Organizational Behavior, Personality / Behavior