Frank D’Souza

Thinking about failure means going back to root causes. Most often, my failures stem from one of two places: a blind spot that I had or a comfort zone that I was in. I either didn’t see something, or I assumed something that wasn’t the right assumption. And those eventually lead to some form of failure.

It’s good to be constantly aware of your blind spots … [ Read more ]

Jeffrey Pfeffer

Breaking rules has many advantages. The first advantage of breaking the rules is that it catches people by surprise. […] The rules are made by those already in power. If you’re already in power, follow the rules. If you’re not, make your own.

Jeffrey Pfeffer

No one is hired to win a popularity contest—you’re hired to get things done. You’re hired to make things happen, so when you show up to lead a group of people, those people want many things from you. What they don’t necessarily want from you is your authentic self.

What they need from you is inspiration. They need energy, even if you’re not feeling energetic that … [ Read more ]

The big power of small goals

Employees who are disciplined about setting daily goals not only accomplish more but also feel better about their work. Here are three ways that managers can make daily goal-setting a habit.

Russ Laraway

Ask the question: Which quarterly goal does that workstream support? If you keep finding that the work that you’re doing isn’t reflected in the quarterly goals, it’s time to rethink how you’re approaching those OKRs, or get them right the next time.

How To Make Better Decisions

Understanding how and why people think the way they do will help you with everything from customer service to evaluating mergers and strategic initiatives. Takeaways from a life of study.

Russell Ackoff

We fail more often because we solve the wrong problem than because we get the wrong solution to the right problem.

Jeanne DeWitt Grosser

When moving from a BigCo to a startup, about half of what you know will be innovative and incredibly useful to your new company and the other half will only work at the later stage. Your job is to figure out as quickly as possible which half is which.

Ximena Vengoechea

It’s easy to assume that listening is merely about showing up and paying attention to the other person, but it’s also deeply tied to paying attention to ourselves. Being an effective listener is about building self-awareness around how you naturally show up in conversation.

Ximena Vengoechea

We often think of miscommunication as an issue with our own content or delivery — that if we could tweak the what or the how, our message would be more effective. But that perpetuates a dynamic where we view our counterparts as an audience, not as collaborators.

Annie Duke

When we look at success stories that were a long time in the making, there’s a temptation to say sticking to it is just good — full stop. But the problem is that the grit that allows us to power through will also get us to stick to things that aren’t worthwhile. Success comes from sticking to the stuff that’s working and quitting the rest. … [ Read more ]

Annie Duke

A common misconception about quitting is that it will slow your progress or stop it altogether. But it is the reverse that is actually true. If you stick to a path that is no longer worth pursuing, whether it’s a relationship that isn’t going well, or a stock that you’re invested in that’s losing money, or an employee that you’ve hired who isn’t performing, that … [ Read more ]

Colleen McCreary

I’m constantly thinking about who is ready to replace me and where the gaps are. It’s not because I’m planning to leave, but it forces me to think deeply about the strengths I’m trying to develop, how to coach better business relationships, or who needs new exposure and opportunities.

Marshall Goldsmith: Powering Up Positivity

Looking for a quick way to give your team a productivity boost? Start by eliminating negativity.

Brie Wolfson

My scrapbook of things I’m proud of tests the stories I tell myself about what I care about by matching them to reality.

What Kind of Leader Are You? How Three Action Orientations Can Help You Meet the Moment

Executives who confront new challenges with old formulas often fail. The best leaders tailor their approach, recalibrating their “action orientation” to address the problem at hand, says Ryan Raffaelli. He details three action orientations and how leaders can harness them.

Scott Keller

With experience comes pattern recognition and resilience, the ability to separate yourself from individual setbacks enough to see that the far side of failure is success if you reflect on the lessons.

28 Questions to Ask Your Boss in Your One-on-Ones

Good one-on-one meetings between managers and their direct reports address the practical and personal needs of the employee, benefiting their performance, growth, and well-being, as well as the success of their team and the broader organization. However, since managers are typically the ones who run these meetings, the employee’s needs are often forgotten. Then it’s up to the employee to ask questions to get the … [ Read more ]