Ximena Vengoechea

It’s easy to assume that listening is merely about showing up and paying attention to the other person, but it’s also deeply tied to paying attention to ourselves. Being an effective listener is about building self-awareness around how you naturally show up in conversation.

Ximena Vengoechea

We often think of miscommunication as an issue with our own content or delivery — that if we could tweak the what or the how, our message would be more effective. But that perpetuates a dynamic where we view our counterparts as an audience, not as collaborators.

Annie Duke

When we look at success stories that were a long time in the making, there’s a temptation to say sticking to it is just good — full stop. But the problem is that the grit that allows us to power through will also get us to stick to things that aren’t worthwhile. Success comes from sticking to the stuff that’s working and quitting the rest. … [ Read more ]

Annie Duke

A common misconception about quitting is that it will slow your progress or stop it altogether. But it is the reverse that is actually true. If you stick to a path that is no longer worth pursuing, whether it’s a relationship that isn’t going well, or a stock that you’re invested in that’s losing money, or an employee that you’ve hired who isn’t performing, that … [ Read more ]

Colleen McCreary

I’m constantly thinking about who is ready to replace me and where the gaps are. It’s not because I’m planning to leave, but it forces me to think deeply about the strengths I’m trying to develop, how to coach better business relationships, or who needs new exposure and opportunities.

Marshall Goldsmith: Powering Up Positivity

Looking for a quick way to give your team a productivity boost? Start by eliminating negativity.

Brie Wolfson

My scrapbook of things I’m proud of tests the stories I tell myself about what I care about by matching them to reality.

What Kind of Leader Are You? How Three Action Orientations Can Help You Meet the Moment

Executives who confront new challenges with old formulas often fail. The best leaders tailor their approach, recalibrating their “action orientation” to address the problem at hand, says Ryan Raffaelli. He details three action orientations and how leaders can harness them.

Scott Keller

With experience comes pattern recognition and resilience, the ability to separate yourself from individual setbacks enough to see that the far side of failure is success if you reflect on the lessons.

28 Questions to Ask Your Boss in Your One-on-Ones

Good one-on-one meetings between managers and their direct reports address the practical and personal needs of the employee, benefiting their performance, growth, and well-being, as well as the success of their team and the broader organization. However, since managers are typically the ones who run these meetings, the employee’s needs are often forgotten. Then it’s up to the employee to ask questions to get the … [ Read more ]

Paul J.H. Schoemaker

Too many people settle for dumb luck and hope for the best, when they should be orchestrating smart luck. Although success in work and life often appears to be the result of random events, in truth the lucky ones often managed the broader context better. Some people may attribute their success to a few key breaks, such as a professor who helped them or an … [ Read more ]

Ximena Vengoechea

When things feel personal and when our ego is involved, it gets really hard to listen.

Harvey S. Firestone

I notice that when all a man’s information is confined to the field in which he is working, the work is never as good as it ought to be. A man has to get a perspective, and he can get it from books or from people — preferably from both. This thing of sleeping and eating with your business can easily be overdone; it is … [ Read more ]

Shivani Berry

You can’t trust your initial reaction to feedback. Defensive responses are driven by common fears about our own competence, and fear is a powerful distorter of the messages we hear.

Jan-Benedict Steenkamp

In order to disrupt your own frame of reference, you have to be willing to treat your accumulated experience as sunk cost, to be discarded as circumstances require. It’s a psychologically difficult thing to do. Moreover, ordinary daily pressures make it difficult to find the time to really think about, and thoroughly analyze, environmental trends. Many people, managers among them, suffer from cognitive myopia, the … [ Read more ]

Daniel Hulme

The best definition of intelligence — artificial or human — that I’ve found is goal-directed adaptive behavior.

Shivani Berry

“Feedback” is a loaded term. Not only do you tighten up when you ask for “feedback,” so does the feedback giver. Swapping it out for “advice” is more inviting and indicates you value your colleague’s counsel. Instead of saying “Can I have some feedback on what I could have done better?” say “Do you have any advice on how I can improve on X?”

Shivani Berry

Lots of advice centers around getting better at giving feedback to others, but we rarely focus on how to attract useful feedback about ourselves — even though it’s in our own best interest to do so. What’s more is we often unintentionally repel the rare feedback that does come our way by getting defensive or shutting down.

Knowing what other people think about you can be … [ Read more ]