4 Listening Skills Leaders Need to Master
Leaders who listen well create company cultures where people feel heard, valued, and engaged. In addition, employees who experience high-quality listening report greater levels of job satisfaction and psychological safety. If you’re interested in sharpening your listening skills, try using these four techniques: (1) Listen until the end — don’t jump in or interrupt the speaker; (2) Listen to summarize the problem, not to solve … [ Read more ]
Content: Article | Author: Debra Schifrin | Source: Harvard Business Review | Subjects: Communication, Management, Organizational Behavior, Personal Development
Judith Persichilli
Take your jobs and your responsibilities very seriously, but don’t take yourselves too seriously.
Content: Quotation | Author: Judith Persichilli | Source: McKinsey Quarterly | Subjects: Career, Personal Development
Ginni Rometty
Asking for help is a sign of strength, not weakness, because you’re acknowledging what you or the organization know or don’t know… It takes a strong person to do that, to ask for help. When people won’t ask for help when they need it, I get very nervous. To me, that’s a great sign of weakness.
Content: Quotation | Author: Ginni Rometty | Source: McKinsey Quarterly | Subjects: Career, Organizational Behavior, Personal Development
How to Think Clearly in Turbulent Times: Lessons from Charlie Munger
Munger’s success was built on a system for decision-making—not a classical investment philosophy, but rather a mental discipline underpinning one. We outline four ideas strategists can learn from Munger to think more clearly in turbulent times.
Content: Article | Author: Martin Reeves | Source: Boston Consulting Group (BCG) | Subjects: Decision Making, Management, Organizational Behavior, Personal Development
Five Essential Elements to Build the Capital You Need to Lead
The path to leadership can seem unclear in competitive organizations. In the book The Treasure You Seek, Archie L. Jones offers a roadmap to help aspiring leaders discover their strengths, communicate effectively, and build meaningful connections.
Content: Article | Authors: Archie L. Jones, Dina Gerdeman | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Career, Leadership, Personal Development
Frank D’Souza
Thinking about failure means going back to root causes. Most often, my failures stem from one of two places: a blind spot that I had or a comfort zone that I was in. I either didn’t see something, or I assumed something that wasn’t the right assumption. And those eventually lead to some form of failure.
It’s good to be constantly aware of your blind spots … [ Read more ]
Content: Quotation | Author: Frank D’Souza | Source: McKinsey Quarterly | Subjects: Management, Personal Development
Jeffrey Pfeffer
Breaking rules has many advantages. The first advantage of breaking the rules is that it catches people by surprise. […] The rules are made by those already in power. If you’re already in power, follow the rules. If you’re not, make your own.
Content: Quotation | Author: Jeffrey Pfeffer | Source: McKinsey Quarterly | Subjects: Organizational Behavior, Personal Development, Power / Authority
Jeffrey Pfeffer
No one is hired to win a popularity contest—you’re hired to get things done. You’re hired to make things happen, so when you show up to lead a group of people, those people want many things from you. What they don’t necessarily want from you is your authentic self.
What they need from you is inspiration. They need energy, even if you’re not feeling energetic that … [ Read more ]
Content: Quotation | Author: Jeffrey Pfeffer | Source: McKinsey Quarterly | Subjects: Leadership, Management, Organizational Behavior, Personal Development
57 Years Ago, a Legendary Psychologist Discovered the 7-38-55 Rule. It’s Still the Secret to Exceptional Emotional Intelligence
The classic psychological rule is often misapplied. But when understood correctly, it can radically improve your EQ.
Content: Article | Author: Jessica Stillman | Source: Inc. Magazine | Subjects: Communication, Organizational Behavior, Personal Development
The big power of small goals
Employees who are disciplined about setting daily goals not only accomplish more but also feel better about their work. Here are three ways that managers can make daily goal-setting a habit.
Content: Article | Author: Nele Van Buggenhout | Source: strategy+business | Subjects: Human Resources, Management, Organizational Behavior, Personal Development, Training & Development
Russ Laraway
Ask the question: Which quarterly goal does that workstream support? If you keep finding that the work that you’re doing isn’t reflected in the quarterly goals, it’s time to rethink how you’re approaching those OKRs, or get them right the next time.
Content: Quotation | Author: Russ Laraway | Source: First Round Review | Subjects: Career, Management, Personal Development
Class Takeaways — How to Run a Meeting Effectively
Lecturer Matt Abrahams shares what it takes to be a more confident, connected, and clear facilitator.
How To Make Better Decisions
Understanding how and why people think the way they do will help you with everything from customer service to evaluating mergers and strategic initiatives. Takeaways from a life of study.
Content: Article | Author: Jonathan Byrnes | Source: Chief Executive | Subjects: Decision Making, Organizational Behavior, Personal Development
Russell Ackoff
We fail more often because we solve the wrong problem than because we get the wrong solution to the right problem.
Content: Quotation | Author: Russell L. Ackoff | Subjects: Management, Personal Development, Success / Failure
Jeanne DeWitt Grosser
When moving from a BigCo to a startup, about half of what you know will be innovative and incredibly useful to your new company and the other half will only work at the later stage. Your job is to figure out as quickly as possible which half is which.
Content: Quotation | Author: Jeanne DeWitt Grosser | Source: First Round Review | Subjects: Career, Entrepreneurship, Personal Development, Work
Ximena Vengoechea
It’s easy to assume that listening is merely about showing up and paying attention to the other person, but it’s also deeply tied to paying attention to ourselves. Being an effective listener is about building self-awareness around how you naturally show up in conversation.
Content: Quotation | Author: Ximena Vengoechea | Source: First Round Review | Subjects: Communication, Personal Development
Ximena Vengoechea
We often think of miscommunication as an issue with our own content or delivery — that if we could tweak the what or the how, our message would be more effective. But that perpetuates a dynamic where we view our counterparts as an audience, not as collaborators.
Content: Quotation | Author: Ximena Vengoechea | Source: First Round Review | Subjects: Communication, Management, Organizational Behavior, Personal Development
Annie Duke
When we look at success stories that were a long time in the making, there’s a temptation to say sticking to it is just good — full stop. But the problem is that the grit that allows us to power through will also get us to stick to things that aren’t worthwhile. Success comes from sticking to the stuff that’s working and quitting the rest. … [ Read more ]
Author: Annie Duke | Source: First Round Review | Subjects: Management, Personal Development
Annie Duke
A common misconception about quitting is that it will slow your progress or stop it altogether. But it is the reverse that is actually true. If you stick to a path that is no longer worth pursuing, whether it’s a relationship that isn’t going well, or a stock that you’re invested in that’s losing money, or an employee that you’ve hired who isn’t performing, that … [ Read more ]
Content: Quotation | Author: Annie Duke | Subjects: Career, Personal Development
Colleen McCreary
I’m constantly thinking about who is ready to replace me and where the gaps are. It’s not because I’m planning to leave, but it forces me to think deeply about the strengths I’m trying to develop, how to coach better business relationships, or who needs new exposure and opportunities.
Content: Quotation | Author: Colleen McCreary | Source: First Round Review | Subjects: Management, Personal Development
