Thanks to digital technologies and digitally savvy customers, companies across industries can create a customer experience unlike anything ever seen before. CEOs, take note: this could be the biggest growth opportunity to come along in decades.
Content: Article
Authors: Bharat Poddar, Karen Lellouche Tordjman, Rob Bell, Yogesh Mishra
Source: Boston Consulting Group (BCG)
Subject: Customer Related
Authors: Bharat Poddar, Karen Lellouche Tordjman, Rob Bell, Yogesh Mishra
Source: Boston Consulting Group (BCG)
Subject: Customer Related
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