Testifying in a Delaware court last month, Stanley P. Gold, a former Walt Disney Co. director, joined a long list of company executives who had dirty laundry to air regarding the 1995 hiring of Michael Ovitz as Disney’s president and his subsequent firing in 1996. “This was two big volatile egos banging against each other and they just didn’t get along,” Gold testified, referring to Eisner and Ovitz. While the Eisner/Ovitz scenario presents an extreme case of management dysfunction, it contains all the elements of what companies seeking to build successful management teams should avoid, say Wharton professors and executive coaches.
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