Clayton M. Christensen [Archive.org URL]

The problem with the way we teach is that if a student makes a comment in class that isn’t grounded in the data in the case, the instructor is trained to crucify her right on the spot. And so we exalt the virtues of data-driven decision making. And then many of the students go to work for consulting firms where they carry data-driven analytical decision making to an nth degree. Thus, in many ways, the whole teaching model condemns managers to act after the game is over. Maybe you can’t teach intuition, but maybe you can.

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