Closing The Alignment Gap (It Still Exists!)

It’s been every company’s quest to achieve IT and business alignment, but if executives did some true introspection, most would have to admit that there’s still a gap to close. The Corporate Executive Board, a best-practices research organization for senior executives, has conducted one of the most comprehensive research studies on the topic of alignment, and found that there are significant, ongoing gaps between IT leaders and business stakeholders in their perceptions regarding IT’s effectiveness in delivering critical strategic-enablement capabilities. Additionally, both business stakeholders and IT leaders typically underappreciate the importance of the general-management capabilities that are most critical to good alignment-effective scoping, measurement, and communication. This article features some of the key findings of the Corporate Executive Board’s IT-alignment diagnostic survey and provides guidance to executives seeking to close the alignment gap.

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