Creating Brand Instrumentality Beyond the Product [Archive.org URL]

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Older CEO Refresher articles are no longer available. If you click through you will be taken to the Internet Archive site to find an archived copy.

The understanding of the different kinds of added value, the ways these values are instrumental to the consumer and the methods by which brands can be means for the consumer for achieving his goals, makes the difference between masterful creations of brands and amateur imitation.

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