Daniel Goleman [Archive.org URL]

Keep in mind the distinction between a threshold competence and a distinguishing one. A threshold skill means everyone must meet this criterion just to be considered for a job. […] After that, though, are distinguishing competencies, the skills or abilities that you find in star performers in an organization but not in those who are mediocre – those just good enough to keep their job. It’s the distinguishing competencies you’re looking for in your due diligence with people who have worked with this person in the past.

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