David Pettifer, Tania Coke and Allan Gasson

Empowerment and compliance are crucial: the former, to unlock value, and the latter to avoid scandals which can destroy the business. But these two imperatives yield an apparent paradox. On the one hand, organisations are trying to devolve responsibility away from the corporate centre, putting power into the hands of those best placed to use it. On the other, they need to become more accountable for the activities and behaviour of the entire organisation. The challenge is to increase the level of discipline amongst an increasingly autonomous set of business units.

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