At an All Hands or weekly check-in, show two slides every week. One slide is about what’s good, one slide is about what’s bad. Build this into your process. Whatever the format, the goal is simply to ensure that the people building and selling your products understand what’s going on with the company. Overemphasizing the positive becomes problematic. Some companies are just drinking their own Kool-Aid all the time. That’s not helpful for anyone. You have to have a regular dosage of good news and bad news for self-awareness.
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