You can tell people that you’re not going to punish them for making small mistakes, but they’ll never believe you until they see it. Celebrate teams that make sensible, calculated moves, including moves that don’t work. And compensate them in the same way you do with teams that happen to be successful.
Content: Quotation
Author: Charles Conn
Source: McKinsey Quarterly
Subjects: Management, Organizational Behavior
Author: Charles Conn
Source: McKinsey Quarterly
Subjects: Management, Organizational Behavior
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