‘Edge’ Technologies Go Mainstream [Archive.org URL]

Over the past five years, companies invested a lot in IT just to stay in place. Although CRM, ERP, inventory control, and other applications generated huge efficiencies in core processes and practices, businesses are seeing diminishing financial returns from these improvements as competitors race to match incremental gains and customers reap most of the value in lower prices or improved service. As a result, strategic opportunities are spreading to the edges of the corporate ecosystem, where they have direct connections to, and influence on, products, customers, and markets in their reach.

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