Henry Mintzberg [Archive.org URL]

You [create a community-oriented style of management] through an engaged management that cares, not a heroic leadership that cures. This means giving up the false dichotomy between leaders and managers. Would you like to work for a manager who doesn’t lead? That can be terribly discouraging. What about a leader who doesn’t manage? That can be awfully disengaging: How is he or she to know what is going on? We have had more than enough of detached, heroic leadership. It is time for more engaged management, embedded in “communityship.

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