Quiet managers strengthen the cultural bonds between people, not by treating them as detachable “human resources” (probably the most offensive term ever coined in management, at least until “human capital” came along), but as respected members of a cohesive social system. When people are trusted, they do not have to be empowered.
Content: Quotation
Author: Henry Mintzberg
Source: Leader to Leader
Subjects: Leadership, Management
Author: Henry Mintzberg
Source: Leader to Leader
Subjects: Leadership, Management
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