Onsite Search Drives Sales, Cart Abandonment Unabated
Luxury Market / Income Inequality
Cross-Channel Shopping
College Item Spend to Reach $26B
DoC Puts Q2 2004 E-Retail at $15.65B
Wal-Mart’s Way
Heavyweight retailer looks inward to stay innovative in business technology.
Content: Case Study | Author: Laurie Sullivan | Source: InformationWeek | Subject: IT / Technology / E-Business | Industry: Retail | Company: Wal-Mart Stores Inc. (Walmart)
Mom’s Not the Only Back-to-School Shopper
Slow To Sync
Data-collaboration efforts among retailers and suppliers have been under way for years, but few companies have pulled it off. What’s the trouble?
Content: Article | Author: Laurie Sullivan | Source: InformationWeek | Subjects: IT / Technology / E-Business, Operations | Industry: Retail
Toys “R” Us Battles Back
The giant toy retailer missed the Wal-Mart incursion and the Web discontinuity. But with its bricks-and-mortar advantages, it can still fight the e-tail war.
Editor’s Note: this was written in 2000 when Toys “R” Us was flubbing it’s online efforts and eToys was king – obviously a lot has happened since then but if you are looking for good background material this is worth a … [ Read more ]
Content: Case Study | Author: Jeffrey Rothfeder | Source: strategy+business | Subjects: Industry Specific, IT / Technology / E-Business | Industry: Retail | Company: Toys “R” Us
Payment Choices Lead to More Sales Online
DoC Puts Q1 2004 E-Retail at $15.52B
The democratisation of luxury: the Boucicauts and the Bon Marché
After 150 years, the department store concept is still going strong thanks to a husband and wife team who pioneered the ‘retail experience’ – a philosophy of customer service, quality and fair pricing for all.
Content: Article | Author: Morgen Witzel | Source: European Business Forum (EBF) | Subjects: History, Industry Specific | Industry: Retail
Loyalty: Don’t Give Away the Store
Loyalty programs are profitable – if used correctly. HBS Marketing professor Rajiv Lal discusses how grocery stores get it wrong. But you can get it right.
Content: Article | Author: Manda Salls | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Industry Specific, Marketing / Sales | Industry: Retail
How popular are malls in the US?
Mother’s Day Stats
“Yours for Only $19.99”
Using Sale Cues to Influence Customer Purchasing
Content: Article | Author: Eric Anderson | Source: Capital Ideas | Subjects: Industry Specific, Marketing / Sales | Industry: Retail
E-Commerce Mainstream, Measurements Lacking
DoC Puts Q4 E-Retail at $17.2B
Amazon Finally Clicks
Ten years old and profitable at last, it offers a textbook lesson on how to be both focused and flexible.
Content: Case Study | Author: Russ Banham | Source: CFO Publishing | Subjects: Industry Specific, IT / Technology / E-Business | Industry: Retail