Genis Z Laborde takes an unconventional view of communication and negotiation. The road to mastery of communication begins with knowing what you want and to achieve this you need to possess sensory acuity, flexibility and congruence skills. The book highlights examples that will help you to develop these skills.
Laborde progresses the debate on influencing with integrity versus manipulation through teaching the reader key points such as aiming for a specific result or setting an outcome, establishing rapport, using sensory acuity, using the five fingers pointer system and developing an understanding for the intricacies of behavior and how it effects communication.
This book will teach you techniques which are unconventional by increasing your awareness of how others think. There are practical exercises and examples given throughout the text which enlighten the readers thinking and places a whole new perspective on some situations. It will give you new ideas into addressing an old situation.
– Reviewed by Sue Hickman (ARCHI)
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