Jennifer Davis [Archive.org URL]

I find it is easier to get people to open up with candid feedback if you start by commenting on something you could have done better and then ask them to respond. You come out of a meeting and remark to a trusted colleague, “I think I could have done a better job keeping the group on task today. You seem to do this well. What’s your secret? What am I doing wrong?” This puts people at ease and communicates that you really do want to learn and improve from their advice.

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