Joseph Kaeser [Archive.org URL]

How do you manage your company using the data you collect? There’s a technocratic approach in which you look at the numbers. But by the time you get the numbers, it’s too late already because the numbers only reflect what happened in the past. At the end, managing a company is still very analog, because human beings are analog, and the way you manage your company is you deal with human beings from the top all the way to the bottom. That value chain of human resources needs to be intact.

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