An Innovation Culture That Gets Results

This article presents some practical guidelines for executives seeking to design a high-impact innovation culture. It also outlines four areas of focus that offer a clear path for change, drawing on examples from leading innovators.

Intellectual Honesty Is Critical for Innovation

Here’s how to balance psychological safety and intellectual honesty for better team performance.

Does your culture fit your strategy?

A big culture–strategy disconnect can be catastrophic. Only a formal assessment based on objective data can tell you if your organization is ready to transform.

Rituals at Work: Teams That Play Together Stay Together

Rituals—even seemingly silly ones—help employees bond and add meaning to their work.

Run This Diagnostic to Thoughtfully Build (and Evaluate) Your Startup’s Culture

Most founders tend to remain high-level when the topic of culture comes up. For starters, there are tons of reads on why culture matters, but strikingly few on how to actually architect it. We all understand what it means to some extent, but it’s rarely defined or broken down. There are frameworks for product/market fit or founder-led sales, but when it comes to culture, the … [ Read more ]

Culture Wins by Attracting the Top 20% of Candidates

A culture that doesn’t just exist but that wins for your organization is one you must intentionally create. Strong organizations understand their unique culture, use multiple methods to continuously monitor the state of their culture and align the culture they want with business performance priorities — like attracting top talent.

Culture Wins When You Listen to Your Top Performers

Retention is challenging for many organizations. Retention can also be complicated. Pay and promotions alone can’t keep your best people. And your top performers likely come from different generations and demographic backgrounds. If your employees can’t define your organization’s identity — and what’s distinctive about it — they are likely to head for the exit. This means culture needs to be a part of any … [ Read more ]

10 Hiring Hacks For Nailing Culture Fit From New York’s Top Tech Recruiters

Each month General Catalyst brings together leading technologists from New York’s top startups for a brainstorming session on an industry challenge or theme. Through an exchange of best practices, our goal is to move the collective tech ecosystem forward. This month, we focus on company culture. We hosted Chief People Officers and recruiting leads from New York’s pioneering startups and here are some of the … [ Read more ]

5 Cheap, Old-School Hacks for Building Company Culture

Building culture doesn’t always have to entail a huge cost or commitment. In fact, some of the most powerful culture-building tools are essentially DIY hacks. Here’s a look at some of the most effective tools Hootsuite has found over the years.

When You Start a New Job, Pay Attention to These 5 Aspects of Company Culture

When you join an organization, you have a short window of time to adapt to its culture. It’s the old 90-day rule. And we know too many talented individuals who have stumbled in their new company because they failed to read the cultural tea leaves. This happens because most organizations don’t explain the cultural rules to newcomers, and new hires are so focused on the … [ Read more ]

The 8 Types of Company Culture

Our work suggests that culture can be managed. The first and most important step leaders can take to maximize its value and minimize its risks is to become fully aware of how it works. By integrating findings from more than 100 of the most commonly used social and behavioral models, we have identified eight styles that distinguish a culture and can be measured.

Your Company’s Culture is Who You Hire, Fire, and Promote

Instead of letting your company become a corporate version of “The Hunger Games,” leadership should do the responsible thing: actively prioritize behavior that’s congruent with company values.

How Did Jeff Bezos Scale Amazon Without Destroying Its Entrepreneurial Culture?

Running a start-up is profoundly different than running a big company. When you’re small, founders are close to the action and can make sure all the important things happen. But as a start-up scales, founders can’t have their hands in everything: many companies lose focus on the customer; decisions get bogged down; and there are hiring mistakes. We’ve all seen these things happen to good … [ Read more ]

3 Situations Where Cross-Cultural Communication Breaks Down

The strength of cross-cultural teams is their diversity of experience, perspective, and insight. But to capture those riches, colleagues must commit to open communication; they must dare to share. Unfortunately, this is rarely easy. In the 25 years we’ve spent researching global work groups, we’ve found that challenges typically arise in three areas.

You Hire for Culture Fit – But Have You Established What Your Culture Is?

The somewhat vague concept of “culture fit” remains a factor in virtually every hire that is made, and a factor considered vital by both employers and candidates. Having said that, the way in which a candidate’s culture fit is typically assessed invites unconscious biases that can result in less than optimal hiring decisions. Candidly, culture fit is a vague and unscientific concept that warrants careful … [ Read more ]