Lighthouse lessons: Four mindsets to make digital transformation stick
Adapting to rapidly evolving technology means investing in people who drive change on the ground.
Content: Article | Authors: Dinu de Kroon, Enno de Boer, Rahul Shahani, Sydney Alabaster | Source: McKinsey Quarterly | Subjects: Best Practices, IT / Technology / E-Business
Six Tactics to Get Better Results From AI
In this Nano Tool for Leaders, learn how to create more effective AI prompts using insights from Wharton research.
Content: Article | Authors: Ethan Mollick, Kartik Hosanagar, Prasanna Tambe, Stefano Puntoni | Source: Knowledge@Wharton | Subjects: IT / Technology / E-Business, Productivity / Work Tips
The rise of cognitive work (re)design: Applying cognitive tools to knowledge-based work
Cognitive technologies and business process reengineering could be a match made in heaven, but only if organizations do the work to redesign their processes with cognitive technologies’ specific capabilities in mind.
Content: Article | Author: Thomas H. Davenport | Source: Deloitte Review | Subjects: IT / Technology / E-Business, Management, Process
How AI is transforming strategy development
Artificial intelligence is set to revolutionize strategy activities. But as AI adoption spreads, strategists will need proprietary data, creativity, and new skills to develop unique options.
Content: Article | Authors: Alexander D’Amico, Andrea Tricoli, Antoine Montard, Bruce Delteil, Eric Hazan | Source: McKinsey Quarterly | Subjects: IT / Technology / E-Business, Strategy
Redesigning work in an era of cognitive technologies
Cognitive technologies, a product of the field of artificial intelligence, can and will be used to eliminate jobs. But leaders face choices about how to apply cognitive technologies. These decisions will determine whether workers are marginalized or empowered, and whether their organizations are creating value or merely cutting costs.
Content: Article | Authors: David Schatsky, Jeff Schwartz | Source: Deloitte Review | Subject: IT / Technology / E-Business
The more things change: Value creation, value capture, and the Internet of Things
Some changes enabled by the Internet of Things will be incremental, while others will be transformative. Yet the need to capture value remains as acute as ever. The established principles of strategic differentiation, process flow, and network economics will go a long way toward revealing a path to long-term success.
Content: Article | Author: Mark Cotteleer | Source: Deloitte Review | Subjects: IT / Technology / E-Business, Strategy
The Benefits of Data Sharing Now Outweigh the Risks
Sharing data with competitors might sound scary to executives, but only collaboration can solve some of industry’s biggest problems. Fortunately, new technology is making it easier and safer for companies to build trust and pool data in order to tackle problems that they can’t solve alone.
Content: Article | Author: Marcos Aguiar | Source: Boston Consulting Group (BCG) | Subject: IT / Technology / E-Business
How high performers optimize IT productivity for revenue growth: A leader’s guide
New research offers business and technology leaders insights into the age-old challenge of improving IT productivity.
Content: Article | Authors: Alexey Ivanov, and Rahil Jogani, André Jerenz, Arsen Storozhev, Leorizio D’Aversa, Natalia Boksha, Naufal Khan | Source: McKinsey Quarterly | Subjects: Best Practices, IT / Technology / E-Business
Gen AI: Opportunities in M&A
Generative AI is already making its way into the day-to-day world of M&A, and more use cases are emerging. How should companies approach the opportunity?
Content: Article | Authors: Ben Ellencweig, Julia Berbel, Mieke Van Oostende, Rui Silva | Source: McKinsey Quarterly | Subjects: IT / Technology / E-Business, Mergers & Acquisitions
Stairway to digital excellence
Organizations that follow a progression of steps to achieve excellence in digital delivery may see improvements in effectiveness, productivity, and performance, as well as significant increases in speed.
Content: Article | Authors: Dan Gardner, Lauren McCoy, Moid Mohammed, Rishi Markenday, Santiago Comella-Dorda, Vik Sohoni | Source: McKinsey Quarterly | Subjects: IT / Technology / E-Business, Management, Organizational Behavior
Post-CrowdStrike, Six Questions to Test Your Company’s Operational Resilience
Companies unprepared for disasters put not only their competitive advantage but their very existence at risk. Hise Gibson and Anita Lynch break down what a company needs to build its operational resilience, starting with its people, processes, and technology.
Content: Article | Authors: Anita Lynch, Hise Gibson | Source: Harvard Business School (HBS) Working Knowledge | Subjects: IT / Technology / E-Business, Risk Management
Bots, algorithms, and the future of the finance function
Automation and artificial intelligence are poised to reshape the finance function. Knowing what to automate and managing the disruption can lead to a new era of productivity and performance.
Content: Article | Authors: Frank Plaschke, Ishaan Seth, Rob Whiteman | Source: McKinsey Quarterly | Subjects: Finance, IT / Technology / E-Business
Is Your ERP System Lean and Human-Centered?
Companies have reinvented their business models, IT architecture, and ways of working. So why are they taking an outdated—and largely unsuccessful—approach to ERP?
Content: Article | Authors: Albéric Noël, David Bishop, Johan Sadie, Kasem Asghar, Marc Schuuring, Remco Mol, Sherif Choudhry | Source: Boston Consulting Group (BCG) | Subject: IT / Technology / E-Business
Hyper-Personalization for Customer Engagement with Artificial Intelligence
Personalization based on customer attributes and behavior is a familiar concept among marketers, and artificial intelligence is making it increasingly effective. AI-based hyper-personalization employs both sophisticated methods and far more data than previous methods and is far more precise as a result. Thomas H. Davenport discusses the role of AI in personalization as well as the growing backlash against personalization fueled by data privacy concerns. … [ Read more ]
Content: Article | Author: Thomas H. Davenport | Source: Management and Business Review (MBR) | Subjects: Customer Related, IT / Technology / E-Business, Marketing / Sales
3 Visions of the Future of AI for Customer Engagement: 2027 Scenarios
Artificial intelligence (AI) is making deeper inroads into every aspect of business and society every day. By 2027, how will AI transform the future of customer engagement? Management and Business Review and the Association of National Advertisers’ (ANA) Global Chief Marketing Officer (CMO) Growth Council recently organized a forum to discuss three possible scenarios for the future – optimistic, pessimistic, and realistic.
Content: Article | Authors: Jerry Dischler, Jerry Wind, Margherita Pagani, Mukul Pandya | Source: Management and Business Review (MBR) | Subject: IT / Technology / E-Business
The algorithmic trade-off between accuracy and ethics
In The Ethical Algorithm, two University of Pennsylvania professors explain how social values such as fairness and privacy can be designed into machines.
Content: Article | Author: Theodore Kinni | Source: strategy+business | Subjects: Ethics, IT / Technology / E-Business, Organizational Behavior, Social Responsibility (ESG)
Managing the forces of fragmentation: How IT can balance local needs and global efficiency in a multipolar world
The forces of fragmentation require a new global IT architecture and operating model that is modular, standardized, and configurable to support local differentiation.
Content: Article | Authors: Andreas Kopper, Mathis Friesdorf, Oliver Bossert, Wolf Richter | Source: McKinsey Quarterly | Subject: IT / Technology / E-Business
Web3 beyond the hype
While buffeted by the recent market downturn and bankruptcies, digital assets and the technologies underlying them still have the potential to transform business models across sectors.
Content: Article | Authors: Anutosh Banerjee, Ian De Bode, Matt Higginson, Robert Byrne | Source: McKinsey Quarterly | Subject: IT / Technology / E-Business
Digital Operations: Autonomous Automation and the Smart Execution of Work
By digitizing operations, companies may replace manual work with increased automation, but they may also augment human work through smarter execution. Robert Boute and Jan Van Mieghem present a conceptual framework that distinguishes the different levels of digitization, automation, and intelligence. This framework can serve as an audit, helping companies to assess where they are now and where they could be in the future.
Content: Article | Authors: Jan A. Van Mieghem, Robert N. Boute | Source: Management and Business Review (MBR) | Subject: IT / Technology / E-Business
10 principles for modernizing your company’s technology
Today’s technology platforms are not just new versions of legacy systems. They allow you to design a completely new digital enterprise — as long as you follow these guidelines.
Content: Article | Authors: Leon Cooper, Milan Vyas | Source: strategy+business | Subject: IT / Technology / E-Business
