Which candidate should we hire? Who should be promoted? How should we choose which people get which shifts? In the hope of making better and fairer decisions about personnel matters such as these, companies have increasingly adopted AI tools only to discover that they may have biases as well. How can we decide whether to keep human managers or go with AI? This article offers four considerations.
Author: Peter Cappelli
Source: Harvard Business Review
Subjects: Human Resources, IT / Technology / E-Business