Management service providers: Ready for prime time?

The MSP Association defines a management service provider (MSP) as “a company that delivers information technology infrastructure management services over a network to multiple customers on a subscription basis.” Before the Internet became a commodity, organizations leased private networks from major communication service providers that managed those networks for a fee. In recent years, many organizations, such as hospitals, universities, and other businesses—small, medium, and large alike—have outsourced the management of their corporate networks to third parties, which provide day-to-day management of these networks. Read on for more about this industry…