Molly Graham [Archive.org URL]

When I was managing a team I didn’t have tons of expertise in […] I first started with: Do people’s roles make sense? Do they know how they fit in? How they align to the business? Then the second piece is, do they know what’s expected of them? Do they know what success looks like? 80% of the time when I go into a team that’s struggling, the answers to those questions is no.

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