Nigel Nicholson

Gossip and the rumour mill reflect the culture of an organization, and the quality of gossip reflects its quality – a bad culture leads to bad gossip; there will be malice and Borgia-type scheming in organizations where the culture is corrupt or full of fear. For this reason we must listen to the quality of the gossip in our organizations. Where there is little more than harmless fun, gentle name-calling or whatever, the indications are that the organization is a healthy one. A healthy organizational culture is one where the politics lie on the surface where everybody can see them. An unhealthy organizational culture is one where the politics are hidden and operate in a way that’s covert, unpredictable and dangerous.

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