Noel M. Tichy and Warren G. Bennis

Most of a leader’s important calls reside in one of three domains: people, strategy, or crisis. People judgments—getting the right people on your team and developing up-and-comers who themselves demonstrate good judgment—are foundational. The people around you help you make good strategy judgment calls and the best decisions during the occasional but inevitable crisis. It’s sometimes possible to repair the damage—to a company or a career—that results from misjudgments about strategy or crises, but it is almost impossible to recover from poor people judgment.

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