Alvin Toffler

I don’t think the issue is too much information. More important is decision overload. We believe that every person, or organization, can only make so many competent decisions in a given amount of time. Up until the point that we change our biology, there are some fixed limits on the speed by which we individually process information. However, there are enormously powerful tools by which … [ Read more ]

Alvin Toffler

There is a slightly odd notion in business today that things are moving so fast that strategy becomes an obsolete idea. That all you need is to be flexible or adaptable. Or as the current vocabulary puts it, “agile.” This is a mistake. You cannot substitute agility for strategy. If you do not develop a strategy of your own, you become a part of someone … [ Read more ]

Alvin Toffler

Companies are frequently more different than they are similar. That’s why I am skeptical about rules of business: ten rules, six rules, eight rules, whatever. There is a tendency among consultants and CEOs and others to universalize what should not be universalized.

Alvin Toffler

Go to a bookstore in London and you’ll see endless rows of books on the history of British royalty or the Victorian garden or the Great Age of Elizabeth. In a Japanese bookstore, those books are about the future of transportation, the future of health, the future of urban development, and so forth. We Americans, on the other hand, tend to have no past and … [ Read more ]

Alvin Toffler

The technologies of deception are increasing more rapidly than the technologies of verification. Now we have really powerful tools for deceiving one another.

Douglas Rushkoff

We think of a medium as a thing that delivers content. But the delivered content is a medium in itself. The many forms of content we collect and experience online are really just forms of ammunition, an excuse to start a discussion with that attractive person in the next cubicle…

That’s why the most successful TV shows, Websites, and music recordings are generally the ones … [ Read more ]

Thomas A. Stewart

Knowledge management resources go unused for one simple reason: They’re not useful. Either the work isn’t connected to the knowledge or the knowledge isn’t connected to the work.

James M. Kouzes

Collaboration will be the critical business competency of the Internet Age. It won’t be the ability to fiercely compete, but the ability to lovingly cooperate that will determine success. Rather than focusing on stomping the competition into the ground, true leaders of the Internet Age will focus on creating value for their customers, intelligence and skill in their talent, and wealth for their investors and … [ Read more ]

Regis McKenna

Brand has absolutely no hold on the loyalty of a customer. People hate to hear that. But until you admit it, you’re not going to do the kinds of things that create and sustain a market presence.

Regis McKenna

Brand…is the refuge of the ignorant. People believe that if only their brand is well-known, they will be successful. But you can be very well-known and not make money, you can be very well-known and not keep your customers.

Henrik Ibsen

Money may be the husk of many things, but not the kernel. It buys you food, but not appetite; medicine, but not health; acquaintances, but not friends; servants, but not loyalty; days of joy, but not peace or happiness.

Richard Saul Wurman

Finding, winnowing, sorting, and organizing information takes priority over creating it. After all, the Library of Congress wouldn’t be of much value if all the books were piled randomly on the floor. The way information is presented and organized becomes as important as the content.

Richard Saul Wurman

People still have anxiety about how to assimilate a body of knowledge that is expanding by the nanosecond. Misinformation and mayhem are rampant. Information anxiety is produced by the ever-widening gap between what we understand and what we think we should understand.

Information anxiety is the black hole between data and knowledge. It happens when information doesn’t tell us what we want to know. Our relationship … [ Read more ]

Richard Saul Wurman

Where we once went to great lengths in this country to find information-like walking from one town to the next-and we were concerned with not having enough information, now we’re more concerned with winnowing down the amount, even avoiding the constant barrage. A reduced amount of useful information seems preferable to skimming everything possible.

Bob Kagle

Most investors prefer “learn-it-alls” to “know-it-alls.”

Jim Griffin

Ultimately, the only purpose of the buffers and caches we rely upon today, such as diskettes and compact discs and DVDs, is to overcome real or perceived supply inefficiency. As our networks become hyperefficient we will rely upon storage less and less. In other words, if you believe in a future of ubiquitous connectivity, where we can get all the digits we want wherever we … [ Read more ]