136 Posts found for Source: Gallup Management Journal

Free lunches, foosball tables, and other perks don’t matter as much as your employees’ engagement levels.

Content: Article | Author: Susan Sorenson | Source: Gallup Management Journal | Subjects: Human Resources, Management, Organizational Behavior

Executives can’t take their businesses on a successful journey if they don’t know the destination—or how to get there.

Content: Article | Author: Jay Freeman | Source: Gallup Management Journal | Subjects: Leadership, Management

It’s probably just a replacement plan. Here’s how to create an effective succession plan — one that makes your company stronger. A Q&A with Randall Beck, Gallup Managing Partner and expert on succession planning.

Content: Article | Author: Randall J. Beck | Source: Gallup Management Journal | Subjects: Corporate Governance, Human Resources, Management, Succession Planning

A warning to senior executives of companies across industries: Your recruiters could be repelling your best job applicants. They’re providing the same recruiting messages to all candidates. But the reality is that not all applicants are looking for the same things. So companies must create distinct, targeted recruitment approaches for different profiles of applicants.

Content: Article | Authors: Nikki Blacksmith, Yongwei Yang | Source: Gallup Management Journal | Subject: Human Resources

Too many training and development efforts fall short because they don’t factor in employees’ talents

Content: Article | Authors: Aniruddh Haralalka, Leong Chee Tung | Source: Gallup Management Journal | Subjects: Career, Human Resources, Leadership, Management, Organizational Behavior

Companies that lead the world in growth have something in common: a relentless focus on talent. They are very intentional about this. The executives who lead these companies have created high-performing operating systems. The purpose of a talent machine is to name the right person as manager. As such, it is the silver bullet for organic growth. After reviewing some of the best work from … [ Read more ]

Content: Article | Author: Randall J. Beck | Source: Gallup Management Journal | Subject: Human Resources

It’s not enough for organizations to communicate a brand identity. They must align it externally in the marketplace and internally in the workplace.

Content: Article | Authors: Dan Witters, John Fleming | Source: Gallup Management Journal | Subject: Marketing / Sales

We’re all prey to cognitive mistakes, says Nobel Laureate Daniel Kahneman. But knowing that can help you avoid them.

Content: Thought Leader | Author: Daniel Kahneman | Source: Gallup Management Journal | Subjects: Organizational Behavior, Personal Development

Projects often fail because organizations put more emphasis on rational factors than on employees’ psychological engagement — and the cost to organizations is enormous.

Content: Article | Author: Benoit Hardy-Vallee | Source: Gallup Management Journal | Subject: Project Management

It’s necessary, but not sufficient. Here’s why focusing on wellbeing makes more sense.

Content: Article | Author: Yamini Tandon | Source: Gallup Management Journal | Subject: Organizational Behavior

How controlling and micromanaging supervisors build barriers between departments.

Content: Article | Author: Tom Rieger | Source: Gallup Management Journal | Subject: Organizational Behavior

Fear in organizations creates bureaucracy. Here’s how to overcome both.

Content: Article | Author: Tom Rieger | Source: Gallup Management Journal | Subject: Organizational Behavior

There are many things you can do to avoid failing as a manager. You can set clear expectations. You can highlight the underlying purpose of people’s work. You can correct people when they do something wrong. And you can praise people when they do something right. If you do all these things often and well, you will not fail as a manager.

However, neither will you … [ Read more ]

Content: Article | Authors: Donald O. Clifton, Ph.D., Marcus Buckingham | Source: Gallup Management Journal | Subject: Accounting

The connection between employee and customer has to be central to what every leader and every manager thinks about every single day. If they don’t think about that connection, they will either miss maximizing the employee or miss an opportunity with their customers. We often find that organizations are disconnected on those things, and the issue is usually alignment.

Content: Quotation | Source: Gallup Management Journal | Subjects: Customer Related, Management

Most organizations are choking on performance data and have little understanding of what data are important (need to know) and what data are merely interesting (nice to know).

Many companies find it relatively easy to add new metrics to scorecards and dashboards, but few are good at weeding out metrics that are no longer relevant. The result is a bloated scorecard with more data points than … [ Read more ]

Content: Quotation | Author: Jay Freeman | Source: Gallup Management Journal | Subjects: Management, Measurement

The difference between a great company and an average company is how it deals with barely sufficient managers. If you continue to infect your organization with people who don’t drive excellence, you drag your company down.

Mediocrity kills companies. Organizations are quick to take action on bad leaders or ineffective leaders. Those, you can spot. But what stops a company from moving into greatness are all … [ Read more ]

Content: Quotation | Author: Raad Al-Saady | Source: Gallup Management Journal | Subjects: Human Resources, Management, Organizational Behavior

We use a clear set of performance criteria and objectives to measure leaders’ performance and potential. We measure the engagement levels of their teams, their 360-degree feedback scores, and many other things and then categorize leaders on a potential/performance axis.

With high performance/low potential people, you make sure they’re in roles that get the most out of them while continuing to recognize their contribution. The high … [ Read more ]

Content: Quotation | Author: Raad Al-Saady | Source: Gallup Management Journal | Subjects: Human Resources, Management, Organizational Behavior

You have a duty to find and keep great leaders — not only to produce results but also because they coach and mentor the next group of leaders. When people get promoted to their level of incompetence, they end up managing a group of people who are more talented than they are. Then they start playing politics because they’re insecure about the people below them. … [ Read more ]

Content: Quotation | Author: Raad Al-Saady | Source: Gallup Management Journal | Subjects: Human Resources, Leadership, Management, Organizational Behavior

All economic issues ultimately boil down to assessing whether people are better or worse off. If you look at the correlation between GDP per capita across countries and the average score on the wellbeing scale, we see that those two things have a correlation of 0.82. That’s just about as correlated as any two things I’ve ever seen.

Content: Quotation | Source: Gallup Management Journal | Subject: Economics

Developing a [succession] plan in advance gives you time to react and develop more leaders. Take the CEO position, for example. You might identify three viable candidates, which is a good rule of thumb for filling any key role. But during the succession planning process, you might discover that none of the three candidates you’ve identified are ready for the role. You can then speed … [ Read more ]

Content: Quotation | Author: Randall J. Beck | Source: Gallup Management Journal | Subjects: Corporate Governance, Human Resources, Succession Planning