136 Posts found for Source: Gallup Management Journal

In very real ways, talent is key to both hiring and developing employees. But beware: While selection and development processes may be similar, they actually require quite distinct tools.

Content: Article | Authors: Benson Smith, Tony Rutigliano | Source: Gallup Management Journal | Subjects: Human Resources, Marketing / Sales

Employees who aren’t engaged in their jobs are more likely to be unhappy in their personal lives too, according to a new Gallup study.

Content: Article | Author: Steve Crabtree | Source: Gallup Management Journal | Subject: Career

Bestselling author Richard Florida tells why creativity adds to the bottom line — and how companies can keep it flowing.

Content: Thought Leader | Source: Gallup Management Journal | Subject: Management

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Sales reps are always seeking the edge — always trying to find a new way to wow their clients. Gallup has identified four key dimensions and eight questions that will help them do just that.

Content: Article | Authors: Benson Smith, Tony Rutigliano | Source: Gallup Management Journal | Subjects: Customer Related, Marketing / Sales

Gallup’s very first studies of sales forces more than four decades ago yielded some conclusions that are as valid now as they were then. One of those conclusions is that managers make a difference. If you want to improve the quality of your sales organization, start by improving the quality of your front-line sales managers.

Content: Article | Author: Benson Smith | Source: Gallup Management Journal | Subjects: Human Resources, Marketing / Sales

Are negative relationships squelching productivity in your company?

Content: Article | Author: Steve Crabtree | Source: Gallup Management Journal | Subjects: Management, Organizational Behavior

We must hold people in the same role accountable for the same performance outcomes but challenge each person to reach these outcomes by capitalizing on his unique talents. We must teach managers how to distinguish between talents — which cannot be transferred from one person to another — and skills and knowledge, which can. We must build performance management systems that label a person’s talents … [ Read more ]

Content: Quotation | Source: Gallup Management Journal | Subjects: Human Resources, Management

Most people are certain that leadership is about direction, about giving people a sense of purpose that inspires and motivates them to commit and achieve. Leadership is also about a relationship between people — leaders and followers — that is built on firm ground; enduring values build trust. Few would disagree with these views.

Not everyone, however, offers the same answer to this question: What’s the … [ Read more ]

Content: Article | Author: Barry Conchie | Source: Gallup Management Journal | Subject: Leadership

A happy employee is a healthy employee, according to a GMJ survey

Content: Article | Author: Steve Crabtree | Source: Gallup Management Journal | Subject: Organizational Behavior

There is no efficiency in knowledge work — it’s the wrong target. Discretionary time is required for problem solving, innovative thinking, and fruitful collaborations.

Content: Quotation | Source: Gallup Management Journal | Subjects: Knowledge, Organizational Behavior

Most people focus on their weaknesses, not necessarily because they’re puritanical, but really because they’re optimistic. They are naively well-intentioned. I think the basic assumption that we’re challenging…is that anyone can learn to be anything they want to be. What we can help people …to know, is that you can’t be anything you want to be. We can help people to know that there’s a … [ Read more ]

Content: Quotation | Source: Gallup Management Journal | Subjects: Career, Personal Development

The biggest challenge for many great front-line managers may be using their employees’ talents as the basis of building strengths in an organization that is fixated on correcting talent weaknesses.

Content: Quotation | Source: Gallup Management Journal | Subjects: Human Resources, Management

Although building strengths can lead to world-class performance, training to improve areas of weakness is essentially damage control — by aiming to eliminate defects, it inspires adequate, not superior, performance.

…The fact is, training can do wonders for the right person in the right job — especially when that training builds on the employee’s greatest talents. But all the training in the world cannot make … [ Read more ]

Content: Quotation | Source: Gallup Management Journal | Subject: Training & Development

Organizations that want to increase employee engagement need a performance management system that is geared toward developing it. Giving people more opportunities to learn can play a part, but companies must manage all the dimensions that drive engagement, not focus on just one.

The world’s best companies recognize that employees flourish when they are placed in roles that play to their talents. Thus, organizations should not … [ Read more ]

Content: Quotation | Source: Gallup Management Journal | Subjects: Human Resources, Organizational Behavior

Traditionally in human resources, we ask: “Have you done this work before? How long? Where did you do it? Where did you go to school?” But these questions just scratch the surface. They overlook talent. And people who lack the core talents needed for success in a role are never going to achieve and sustain superior levels of performance; they’re never going to grow at … [ Read more ]

Content: Quotation | Source: Gallup Management Journal | Subject: Human Resources