Making Teams Work at the Top

The truth about senior management teams — and how to boost their performance.

Better than Plan: Managing Beyond the Budget

Douglas K. Smith a critical analysis of the modern-day budgeting process and offers some ideas on how to improve it, namely by switching from activity-based to outcome-based goal setting.

Robert Knowling

People who don’t share our values are cancerous to the organization, regardless of their performance. In my experience, every time you invest trying to save these people you end up regretting it. It’s simply too difficult to change people’s values.

Robert Knowling

The absence of a vision will doom any strategy — especially a strategy for change. A true vision shapes your hiring, assessment, and promotion of employees, and your behavior toward customers, partners, and investors. It is a more powerful tool for leading an organization than any market analysis or spreadsheet…I invest our resources in vision and values because company culture is inseparable from strategy — … [ Read more ]

The Art of Chaordic Leadership

Dee Hock, founder and CEO emeritus of Visa, offers some thought-provoking ideas on managers’ responsibilities and on “chaordic” leadership.

Editor’s Note: This was a fantastic article and I highly recommend it. I have consistently been impressed with Dee Hock’s thinking.

The Discipline of Collaboration

Collaborative leaders must balance competing and shifting requirements.

The Trouble with Teamwork

Building a team is hard work — if you are not willing to do the work, don’t try to be a team.

The Power of Civility

Frances Hesselbein tackles the idea of manners and civility in the business world, supporting the view of Peter Drucker that “good manners are the lubricating oil of organizations.”

Editor’s Note: I don’t know about you, but I for one notice a lack of manners in business dealings all too frequently…especially so since the advent of increasingly digital communications.

Peter F. Drucker

By now we know that government cannot take care of community problems. We know that business and the free market also cannot take care of community problems. We have now come to accept that there has to be a third sector, the social sector of (mostly nonprofit) community organizations. But we also know that all institutions, no matter what their legal status, have to be … [ Read more ]

The Search for Meaning: A Conversation with Charles Handy

Social philosopher, management scholar, best-selling author, and radio commentator Charles Handy is an influential voice worldwide. One of the first to predict the massive downsizing of organizations and the emergence of self-employed professionals, Handy has a gift for looking 20 years ahead at ways society and its institutions are changing. The Irish-born, London-based author spoke recently with Leader to Leader during a visit to the … [ Read more ]

Goodbye, Command and Control

The leader’s job is not to control an organization, but to employ self-organization.

The Mark of a Winner

“What separates winning organizations from the also-rans? I have spent 25 years studying both winners and losers from the inside out for an answer. Not surprisingly, winning organizations share certain financial attributes.”

The Residue of Leadership: Why Ambition Matters

James Champy discusses the importance of ambition to leadership. Along the way, he introduces the three-part arc of ambition, three archetypes of achievement and seven ways to elevate ambition.

A Culture of Commitment

Beyond a healthy balance sheet, the softest of assets — personality — carries the day. That and other sentiments from Southwest Airlines chief Herb Kelleher.

The Secrets of Great Groups

“Personal leadership is one of the most studied topics in American life. Indeed, I have devoted a big chunk of my professional life to better understanding its workings. Far less studied — and perhaps more important — is group leadership. The disparity of interest in those two realms of leadership is logical, given the strong individualist bent of American culture. But the more I look … [ Read more ]

Peter Drucker

The first constant in the job of management is to make human strength effective and human weaknesses irrelevant. That’s the purpose of any organization, the one thing an organization does that individuals can’t do better. The second constant is that managers are accountable for results, period. They are not being paid to be philosophers; they are not even being paid for their knowledge. They are … [ Read more ]

Peter Drucker

We know that knowledge people have to be managed as if they were volunteers. They have expectations, self-confidence, and, above all, a network. And that gives them mobility, which is probably the greatest change in the human condition…They carry their tools in their heads and can go anywhere. And we know what attracts and holds volunteers. The first thing is a clear mission. People need … [ Read more ]

Barriers to Leadership

Frances Hesselbein was asked by a group of Kellogg Foundation National Leadership Fellows to address “Barriers to Leadership”. The request forced her to consciously distill what she had learned from experience but not yet articulated about barriers to leadership. From this introspection emerged two types of barriers: one personal and self-imposed, the other institutional, structural, or cultural.

Max De Pree

Max De Pree is chairman emeritus of office furniture manufacturer Herman Miller, Inc., a leader in both product design and organizational innovation. De Pree pioneered the use of profit sharing, gain sharing, work teams, and other participatory management practices. He is a member of Fortune Magazine’s Business Hall of Fame and is best-selling author of Leadership Is an Art, Leadership Jazz, and the forthcoming Leading … [ Read more ]

The Ecology of Leadership

New strategies for learning on the job, meeting colleagues’ expectations, and asking the right questions.