166 Posts found for Source: Outlook Journal (Accenture)

There’s no longer any real argument about whether enterprise systems add value. The eye-opener now is just how far those systems can catapult companies ahead of their competitors by giving them the distinctive capabilities that drive high performance.

Content: Article | Authors: David L. Hill, Jeanne G. Harris | Source: Outlook Journal (Accenture) | Subjects: Best Practices, IT / Technology / E-Business

The psychology at the heart of customer buying patterns is far more complex than previously thought. The different variations of customer loyalty must be understood if a company is to win the long-term battle for customers, increase market share and achieve high performance.

Content: Article | Authors: Paul F. Nunes, Steven S. Ramsey, Woodruff W. Driggs | Source: Outlook Journal (Accenture) | Subjects: Customer Related, Management

China is attempting to maintain a vast manufacturing base, develop a market of 1.3 billion consumers and create the capacity to provide the world with high-value goods and services-all at the same time. Companies that want to succeed in that country will need strategies that enable them to respond accordingly.

Content: Article | Authors: Andrew Sleigh, Hans von Lewinski | Source: Outlook Journal (Accenture) | Subject: International – China

There is no one-size-fits-all approach. But every winning global operations strategy rests on six key capabilities.

Content: Article | Authors: Jaume Ferrer, Johan Karlberg | Source: Outlook Journal (Accenture) | Subjects: Management, Operations

Drawing on a wealth of stable values, strategic history and shared mindsets, the company’s leaders have created a strong but flexible performance anatomy that allows the organization to build on past successes and adapt to future challenges.

Content: Case Study | Authors: Ana Dutra, Jane C. Linder, Robert J. Thomas | Source: Outlook Journal (Accenture) | Subjects: Management, Organizational Behavior | Industry: Transportation | Company: UPS

A long list of constraints stands in the way of the kind of successful innovation necessary for high performance. Attempting to micromanage away the problem isn’t the solution, however. Instead, company leaders must actively choose a philosophy of innovation that helps everyone in the organization understand how to get beyond the obstacles to success.

Content: Article | Authors: Anita M. Thompson, Jane C. Linder, John F. Engel, Paul F. Nunes | Source: Outlook Journal (Accenture) | Subject: Innovation

A recent Accenture global survey of more than 500 companies, combined with 32 in-depth interviews with experienced outsourcing executives, demonstrates a new maturity in the way businesses and governments are working the outsourcing lifecycle, and reveals hard-won expertise in getting the most from outsourcing partnerships. These executives embrace outsourcing as a mainstream management tool for improving performance and increasing productivity. Far from a one-shot quick … [ Read more ]

Content: Article | Authors: Adam Johnson, Philip A. George | Source: Outlook Journal (Accenture) | Subjects: Management, Outsourcing / BPO

High performers excel at consistently making the critical decisions that give them the right strategic direction and a winning market focus and position.

Content: Article | Authors: David Mann, Paul F. Nunes, Tim Breene | Source: Outlook Journal (Accenture) | Subjects: Best Practices, Management

In the M&A marketplace, leading practitioners have shifted their focus from the mechanics of the deal to the value-creating potential of integration. And no aspect of the process is more critical than post-merger organization design.

Editor’s Note: nothing really new in this article, but sometimes message repetition is useful…

Content: Article | Authors: David W. Mackenzie, Walter E. Shill | Source: Outlook Journal (Accenture)

The development and diffusion of a winning mindset is central to the ability of a high-performance business to outpace its competitors. Here’s how one company – Harrah’s Entertainment – created that mindset by mastering five key tasks.

Content: Case Study | Authors: Robert J. Thomas, Walter E. Shill | Source: Outlook Journal (Accenture) | Subjects: Industry Specific, Management | Industry: Gambling | Company: Harrah’s Entertainment

An organization’s ability to learn, grow and refresh itself is critical to high performance. Fostering and managing continuous renewal are most effective at the project and initiative levels. Here are five contrarian principles for making it happen.

Content: Article | Author: Jane C. Linder | Source: Outlook Journal (Accenture) | Subject: Management

For many industries, the proportion of overall procurement needs sourced from low-cost countries will double within five years. But it’s a complex technique, demanding great flexibility and a careful balancing of often competing interests within a company. Here are some successful strategies.

Content: Article | Author: Kris Timmermans | Source: Outlook Journal (Accenture) | Subject: Outsourcing / BPO

Yes. The critical process of defining clear IT priorities with the right amount of oversight and accounting is most successful when done in the context of a company’s unique business environment.

Content: Article | Authors: Deepak K. Goyal, Richard M. Melnicoff, Sandy G. Shearer | Source: Outlook Journal (Accenture) | Subjects: Corporate Governance, IT / Technology / E-Business

Keeping employees engaged and aligned with the needs of the organization is the responsibility of executives at all levels. And for good reason: New research shows that the more engaged the workforce, the more innovative, productive and profitable the company.

Content: Article | Authors: James M. Benton, Susan Cantrell | Source: Outlook Journal (Accenture) | Subjects: Human Resources, Organizational Behavior

Mergers that create maximum value treat the transaction as a complete lifecycle-beginning with pre-deal strategy, progressing through deal execution and continuing with post-merger integration.

Content: Article | Authors: David Mann, Ravi Chanmugam, Walter E. Shill | Source: Outlook Journal (Accenture)

Common to every great company is the ability to create and maintain a unique combination of business attributes that enable it to outperform its rivals. This competitive essence comprises both a company’s ability to succeed in today’s markets and its positioning for the future.

Content: Article | Authors: Paul F. Nunes, Tim Breene | Source: Outlook Journal (Accenture) | Subjects: Best Practices, Management

How can an organization derive maximum innovation and strategic value from its IT function? By adopting a three-stage approach that considers IT mastery as a management and organizational capability rather than a primarily technical one.

Content: Article | Authors: Gary A. Curtis, Jeanne G. Harris | Source: Outlook Journal (Accenture) | Subjects: Best Practices, IT / Technology / E-Business

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New research shows a large and growing gap between companies in their approaches to marketing-a gap that increasingly corresponds to similar variations in their financial performance. Here’s how a handful of companies have achieved significant business impact with marketing capabilities so pioneering, and so broadly applied, that they are true pacesetters.

Content: Article | Authors: John G. Freeland, Paul F. Nunes, Stephen Dull | Source: Outlook Journal (Accenture) | Subjects: Best Practices, Marketing / Sales

Performance anatomy is perhaps the most elusive characteristic of all great companies. But with its distinctive perspective on the interaction between leadership and strategy, people development, IT enablement, performance measurement and innovation, it is critical to defining a high-performance business.

Content: Article | Authors: Robert J. Thomas, Tim Breene | Source: Outlook Journal (Accenture) | Subjects: Best Practices, Management