How Balanced Is Your Organizational DNA?

If you’re having trouble translating strategy into execution, maybe you’re only using half of your organization. Sure, you’ve assigned decision rights, rearranged the lines and boxes in the org chart, set up a knowledge exchange system for better information flow, and tweaked your incentives. These are the formal mechanisms that business executives usually rely on for organizational change management—they’re familiar, concrete, and measurable. To … [ Read more ]

Curbing Risks in Complicated Projects

Some types of risk pose a peskier problem than others for the success of complex projects, but the outcome of large-scale initiatives ultimately rests on how capably managers and their subordinates can detect and respond to unforeseen emergencies. Changing requirements for the project, shifting customer needs, and communication breakdowns are the most frequent and damaging types of risk.

How Ready Are You for Growth?

A Booz & Company study reveals that only 17 percent of companies are poised for a profitable future.

British Field Marshal Lord Slim

There is a difference between leadership and management. The leader and the men who follow him represent one of the oldest, most natural, and most effective of all human relationships. The manager and those he manages are a later product with neither so romantic, nor so inspiring a history. Leadership is of the spirit, compounded of personality and vision – its practice is an art. … [ Read more ]

Eric McNulty

In the landmark 1978 book, Leadership, author James McGregor Burns focused almost exclusively on political leaders because he felt that the ability of followers to exercise choice between potential leaders was a prerequisite for leadership. Compelled obedience—whether by physical force, financial threat, or other means—simply didn’t qualify as leadership. Business executives received but scant attention. Their job, after all, was management. And while employees may … [ Read more ]

Jonah Berger

People tend to read The Tipping Point and think that if they just find the mavens, the connectors, and the salesmen, they’ll be done. But there’s no data to suggest that certain people are repeatedly more influential than others in a way that marketers can use.

Jonah Berger

The problem with online is it has encouraged people to mistake activity for productivity. “Just because we’re doing something, it must be the right thing.”

Jonah Berger

One thing that my colleagues and I are thinking about now is how the different channels that we use for sharing affect what we say. Face to face, we don’t want to sit in silence, so we say anything to pass the time. But online is a written medium, which allows us more time to construct and refine what we want to pass on. We … [ Read more ]

The Flat World Debate Revisited

The opposing views of Thomas Friedman and Pankaj Ghemawat on the state of globalization have significant implications for multinationals.

Marshall Goldsmith

Today I work mostly with executives in large organizations. I help them develop a profile of desired leadership behavior. Then I provide them with confidential feedback, which allows them to compare their behavior (as perceived by others) with their profile of desired behavior. I try to help them deal with this feedback in a positive way, to learn from it, and (eventually) to become a … [ Read more ]

Marshall Goldsmith

There is almost always a discrepancy between the self we think we are and the self the rest of the world sees in us…often the rest of the world has a more accurate perspective than we do. If we can stop, listen, and think about what others see in us, we have a great opportunity.

James Lincoln

The present policy of operating industry for [the benefit of] stockholders is unreasonable… The usual absentee stockholder contributes nothing to efficiency. He buys today and sells it tomorrow. He often doesn’t even know what the company makes.

Turning the Tables on Success

In today’s workplace, what goes around comes around faster, sinking takers and propelling givers to the top.

Henrich Greve

There is no shortage of advice for entrepreneurs, managers, and executives on what they should be doing in order to succeed in business. Some of the advice comes from people who really should be careful about giving advice because they haven’t actually succeeded in business—they are just good writers. Other advice comes from people who really should be careful about giving advice because they have … [ Read more ]

The Agility Factor

A few large companies in every industry show consistently superior profitability relative to their peers, and they all have one thing in common: a highly developed capacity to adapt their business to change.

Daniel Pink

A lot of the power of positive thinking was not built on any evidence. It was built on beliefs, some of which turned out to be right. But it wasn’t guidance from an empirical perspective. [University of North Carolina professor] Barbara Fredrickson has shown that positivity enhances well-being when it’s in the right balance. She has a three-to-one ratio: Your positive emotions should outnumber your … [ Read more ]