The test of understanding is not when you tell others, “I understand you”; rather, it’s when they tell you, “I feel understood.” But we will seldom reach understanding without first listening.
Content: Quotation
Author: Stephen R. Covey
Source: strategy+business
Subjects: Communication, Organizational Behavior
Author: Stephen R. Covey
Source: strategy+business
Subjects: Communication, Organizational Behavior
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