Total Shareholder Returns

This measure of business performance is the best indicator of corporate success.

Values vs. Value

New research revealing a disparity between what shoppers say and what they do debunks the myth of the ethical consumer.

Unknown

When you are doing new things in the organization, bonuses are terrible. Bonuses assume that you know where you are going.

How Lucky Do You Feel?

Gregory Unruh introduces a passage about the price of critical resources from The Price of Everything: Solving the Mystery of Why We Pay What We Do, by Eduardo Porter.

Putting Strategy into Practice

Celebrating a “must-read” concept, based on data from thousands of companies: Information flow and decision rights are integral parts of the strategic process.

How Knowledge Management Affects Team Performance

Improvements in efficiency and quality vary with a team’s tasks and location, as well as with the access its members have to institutional databases.

The Promise of “Self-segmentation”

Rather than putting consumers in arbitrary “buckets” for targeting, marketers should join them online in communities of passion and interest.

Getting Back at the Boss

Passive retaliation against bad management finds its fans in the workplace.

The Coherence Profiler

An interactive diagnostic test can show you how focused your company’s activities are — with sometimes surprising results.

David K. Hurst

[Umair] Haque… makes a persuasive argument that industrial capitalism is fatally flawed because it shifts costs to — and borrows benefits from — societies, nature, and future generations.

Elin Whitney-Smith

With digital technology, as with every other information technology, the entity with greater information freedom wins.

Elin Whitney-Smith

Lasting innovation in an information revolution doesn’t come from the elite, or from people who already have access to wealth and authority. It comes from the edges, from people who are just gaining access for the first time.

Stop Blaming Your Culture

Start using it instead — to reinforce and build the new behaviors that will give you the high-performance company you want.

Best Business Books 2010

The 2010 edition of the strategy+business annual review of the year’s best business books.

Editor’s note: As usual, the reviews are just as worth reading as the books recommended.

The Thought Leader Interview: Vineet Nayar

The CEO of HCL Technologies describes how he focused his company on growth by engaging staff in unprecedented ways.

The Right to Win

Business strategy is at an evolutionary crossroads. It’s time to resolve the long-standing tension between the inherent identity of your organization and the fleeting nature of your competitive advantage.

How Aha! Really Happens

The theory of intelligent memory suggests that companies relying on conventional creativity tools are getting shortchanged.

A Better Choosing Experience

When consumers are overwhelmed with options, marketers should give them what they really want: ways of shopping that lower the cognitive stress.

Alfred North Whitehead

Every leader, to be effective, must simultaneously adhere to the symbols of change and revision and the symbols of tradition and stability.