1297 Posts found for Source: strategy+business

Power is the ability to influence the behavior of others. What’s most important is to understand where that ability comes from—it comes from control of the resources that the other party values.

Content: Quotation | Author: Tiziana Casciaro | Source: strategy+business | Subjects: Organizational Behavior, Power / Authority

We rely upon persuasion when an objective, inarguable truth isn’t available, when the facts can be interpreted in different ways and judgment is required. Then the persuader, instead of arguing to prove a truth, must enable the listener to accept a mere possibility – to accept the idea that another explanation might be viable and begin to consider it.

Content: Quotation | Author: Bruce Craven | Source: strategy+business | Subjects: Communication, Leadership, Organizational Behavior

The pressures of day-to-day leadership can trigger conflict between colleagues, even if they have been through strong mutual experiences, feel extensive mutual goodwill, trust one another, and have common goals. If we make assumptions about personal values, we can make devastating mistakes. For example, if we assume other people need to prioritize their values in the order we prefer, we can deceive ourselves about other … [ Read more ]

Content: Quotation | Author: Bruce Craven | Source: strategy+business | Subjects: Leadership, Organizational Behavior, Personal Development

A big culture–strategy disconnect can be catastrophic. Only a formal assessment based on objective data can tell you if your organization is ready to transform.

Content: Article | Authors: Alice Zhou, Christopher Hannegan, Mara Kelly | Source: strategy+business | Subjects: Culture, Organizational Behavior

In my company, there is a rule that all new managers need to know: that it’s not a given that their people [under them] will be paid less than they are. That’s part of becoming a manager—that you really have to enjoy enabling people. I want people who are good managers to be managers. I don’t want people to become managers just because they feel … [ Read more ]

Content: Quotation | Author: Selina Lo | Source: strategy+business | Subjects: Compensation, Human Resources, Management

Not all purposes are motivating, and not all statements of organizational values are effective in guiding behaviors the way we have discussed here. To the contrary, if we judge by the fact that 87 percent of employees in the world claim to be disengaged or actively disengaged at work, the majority of purposes must be useless. The question that we must address, therefore, is, “What … [ Read more ]

Content: Quotation | Author: Constantinos C. Markides | Source: strategy+business | Subjects: Human Resources, Motivation, Organizational Behavior

Simply communicating the choices you have made is often insufficient. What you really need to do is to communicate the choice and the alternatives considered and rejected in favor of the choice. It is the positioning of the choice relative to the alternatives considered that makes the choice clear to people. This means that what you need to say is not “We have decided to … [ Read more ]

Content: Quotation | Author: Constantinos C. Markides | Source: strategy+business | Subjects: Communication, Management, Organizational Behavior

I propose that there are two key parameters that an organization needs to put in place to guide decision-making. The first is the organization’s clearly communicated strategy. This is defined by the difficult choices leadership has made that determine which decisions are “strategic” (and should be undertaken only by top management) and which decisions are “operational” (and can be undertaken by employees). The second parameter … [ Read more ]

Content: Quotation | Author: Constantinos C. Markides | Source: strategy+business | Subjects: Decision Making, Organizational Behavior

We tend to respond to what’s presented to us. It takes extra effort to stop and ask, “What’s missing?” Our energy-conscious brains like to be efficient. The problem is that not having all of the information we need can lead us to make a poor decision.

Content: Quotation | Author: Eric McNulty | Source: strategy+business | Subjects: Decision Making, Organizational Behavior, Personal Development

One of the challenges of leading remote workers is ensuring that they share a clear understanding of four key areas: their goals, their individual roles, the resources at their disposal, and the norms that will govern their interactions. This alignment can be hard to achieve when employees are co-located. But it becomes even more difficult when they are working separately and at a distance.

Content: Quotation | Author: Theodore Kinni | Source: strategy+business | Subjects: Human Resources, Management, Organizational Behavior, Teamwork

Asking questions and listening to the questions of others helps leaders make better decisions.

Content: Article | Author: Pia Lauritzen | Source: strategy+business | Subjects: Career, Organizational Behavior, Personal Development

[The main task of leadership is] one of continually organizing and reorganizing, directing and redirecting diverse human and material resources and complex activities under conditions that always contain elements of uncertainty.

Content: Quotation | Author: James E. Webb | Source: strategy+business | Subject: Leadership

There are three areas that degrade customer experience: commitments you make that you can’t keep, failures in the way you align processes and teams with the customer, and a lack of resources.

Content: Quotation | Author: Gary Moore | Source: strategy+business | Subject: Customer Related

A trio of 20th-century thinkers yields insights into how to align culture with strategy and energize employees today.

Content: Article | Authors: Carolyn Black, Jon R. Katzenbach | Source: strategy+business | Subject: Organizational Behavior

How corporate leaders can avoid value-destroying M&A.

Content: Article | Authors: Alastair Rimmer, Gregg Nahass, Hein Marais | Source: strategy+business | Subject: Mergers & Acquisitions

When we’re at work and someone says something biased, it affects how we feel in the workplace and how we feel about that workplace. You can have all the inclusion practices in the world, but if they are not translating into the everyday experiences of your people, they are not yielding positive outcomes. Inclusion is what you do as a company to invite people in, … [ Read more ]

Content: Quotation | Author: Aneeta Rattan | Source: strategy+business | Subjects: Diversity, Human Resources, Organizational Behavior

If you don’t articulate your priorities clearly, then the people around you don’t know what their own should be. Time and energy and capital get wasted. You can do a lot for the morale of the people around you (and therefore the people around them) just by taking the guesswork out of their day-to-day life.

Content: Quotation | Author: Bob Iger | Source: strategy+business | Subject: Management

Focusing on resources, not people, can help leaders avoid power’s worst pitfalls.

Content: Article | Author: Theodore Kinni | Source: strategy+business | Subjects: Organizational Behavior, Personal Development

Pay, incentives, and benefits haven’t significantly changed for decades, but people’s preferences have. Employee compensation needs a rethink if companies are to attract and retain talent.

Content: Article | Authors: Alastair Woods, Andrew Curcio | Source: strategy+business | Subject: Human Resources

Enhanced perception and thinking about risk in new ways can help leaders navigate tumultuous times.

Content: Article | Author: Eric McNulty | Source: strategy+business | Subject: Risk Management