Ecosystems for the rest of us

Before companies can benefit from collaborations, they must be clear about their role.

James O’Toole

When the purpose of a corporation is seen as only maximizing shareholder profit, enlightened capitalism — even when it is linked to long-term financial success — tends to fall by the wayside.

James O’Toole

The history of socially responsible companies shows that when virtuous programs and policies exist primarily because an individual leader cares about them, his or her successors have no problem removing them. These practices are far more likely to last when they are institutionalized in rules of governance. Thus, a few enlightened capitalists have attempted, in one form or another, to institutionalize their practices in an … [ Read more ]

Liz Wiseman

People generally need two types of information to achieve top performance. The first is clear direction: What is the target, and why is it important? (In other words, the What’s Important Now) The second is performance feedback: Am I hitting the target? Am I doing it right?

Liz Wiseman

The best leaders cultivate a climate that is both comfortable and intense. They remove fear and provide the security that invites people to do their best thinking. At the same time, they establish an energizing, intense environment that demands people’s best efforts.

What occurs when you create only one of these conditions? What happens when you stretch people without first building a foundation of safety, trust, … [ Read more ]

Mission critical

Economist Mariana Mazzucato explains how solving society’s toughest problems starts with rethinking how value is created and innovation is incentivized.

DeAnne Aguirre, Varya Davidson, Carolin Oelschlegel

Too often, leaders […] create a laundry list of the traits and characteristics they aspire to see in their company, and then try to retrofit how people work to fit those goals. But that isn’t how people behave, nor is it how cultures evolve. Some elements in a culture will support a specific strategic play, and others will undermine it.

Sally Helgesen, Fred Kofman

One of the hard problems of leadership is that an organization is only as strong as its weakest leader.

Sally Helgesen, Fred Kofman

The exclusive focus on monetary rewards inevitably leaves organizations fighting a fierce but losing struggle to balance individual and team results. Rewarding high performers serves the imperatives of accountability and excellence but can undermine alignment and cooperation among team members. Yet basing pay on team results in order to incentivize collaboration often ends up inadvertently rewarding subpar individual performance and penalizing individual excellence. Neither approach … [ Read more ]

10 principles for modernizing your company’s technology

Today’s technology platforms are not just new versions of legacy systems. They allow you to design a completely new digital enterprise — as long as you follow these guidelines.

Lawrence M. Fisher, Geoffrey West

Cities enjoy very long lives and keep growing in part because they become ever more diverse with increased size, which helps foster endless cycles of innovation. Companies, by contrast, tend to have a shorter, more defined life span. Successful companies focus on what they do best, casting aside fringe people and fringe projects that don’t fit the mission. But that laser-like concentration on the core … [ Read more ]

Using neuroscience to make feedback work and feel better

Research shows that using feedback is how organisms — and organizations — stay alive. Here’s how leaders can make the most of the anxiety-producing process.

Bethany McLean

The biggest lesson of all from the crash — one that would resonate in our own time — is that when the financial system cracks, the motto of “free markets for free men” no longer holds, because the government has to step in.

Francesca Gino

When we open ourselves to curiosity, we are more apt to reframe situations in a positive way.

Theodore Kinni

Although power is distributed, it is rarely balanced. It is relative and changes with the context. Sometimes you are dealing with people who need the resources you control, such as a team seeking your permission to pursue a project; sometimes you need the resources other people control, such as a colleague’s cooperation to execute a plan. Whatever the case, the balance of power in a … [ Read more ]

The CEO’s ESG dilemma

Finding their own authentic true north on ESG can help companies navigate society’s expectations and investors’ demands.

Russell Ackoff

We fail more often because we solve the wrong problem than because we get the wrong solution to the right problem.

James Surowiecki, Viktor Mayer-Schönberger, Thomas Ramge

It’s easier than ever to enter into, and successfully monitor, partnerships, and to outsource even core corporate functions to outside players. Intermediaries and brokers are less important. As a result, the transaction costs of doing business outside corporate walls are falling, which means that the economic case for the traditional big corporation (which exists in large part because of its ability to coordinate production with … [ Read more ]

James Surowiecki, Viktor Mayer-Schönberger, Thomas Ramge

What we are witnessing, they contend, is the advent of an economy in which data matters far more than capital, a change that represents “a fundamental reorganization of our economy.”

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Up to this point, we’ve used price as the key determinant of how resources are allocated — what we make, how much of it we make, what we invest in, and so on. We’ve done this … [ Read more ]

Leading a Bionic Transformation

Three new kinds of capital give companies a new source of leverage and power.