The Enduring Skills of Change Leaders

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Leader to Leader transitioned to the Hesselbein Institute and older articles are no longer available. If you click through you will be taken to the Internet Archive site to find an archived copy.

The most important things a leader can bring to a changing organization are passion, conviction, and confidence in others. Too often executives announce a plan, launch a task force, and then simply hope that people find the answers — instead of offering a dream, stretching their horizons, and encouraging people to do the same. That is why we say, “leaders go first.”

However, given that passion, conviction, and confidence, leaders can use several techniques to take charge of change rather than simply react to it. In nearly 20 years working with leaders I have found the following classic skills to be equally useful to CEOs, senior executives, or middle managers who want to move an idea forward.

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