The Nordstrom Way: The Inside Story of America’s #1 Customer Service Company [Archive.org URL] Mar 26, 2002 / Comment / 171 views / / Favorite 0 Content: Book Authors: Patrick D. McCarthy, Robert Spector Subjects: Customer Related, ManagementLike this content? Why not share it?Post navigation← Previous postThe Perils of ImpairmentNext post →Photography, Like Everything Else, Now Increasingly DigitalMore Related PostsAndy GroveCharles Conn5 Steps to a Complete Meeting OverhaulCommunicate To Captivate: Elevating Strategy Execution SuccessGuillermo Rauch There Are No CommentsClick to Add the First »Leave a Reply Cancel replyYour email address will not be published. Required fields are marked *Comment *Name * Email * Website Receive a monthly newsletter of new content added (no spam)Δ This site uses Akismet to reduce spam. Learn how your comment data is processed.